Digital Solutions & AI Manager (m/f/d)

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Digital Solutions & AI Manager (m/f/d)

Are you passionate about building reliable digital solutions and turning emerging technologies into practical business applications? We are looking for a Digital Solutions & AI Manager to lead the technical delivery of our Swiss digital ecosystem. In this role, you will connect global platform capabilities with local business needs, taking ownership of system integrations, front-end releases, data solutions, marketing automation and AI-enabled initiatives.

Position:

As the Digital Solutions & AI Manager (m/f/d) you will:

• Own local system integrations: Design, deliver and maintain API-based integrations between digital platforms and local partners.

• Ensure platform reliability: Monitor integration points, maintain technical and compliance standards.

• Deliver global front-end upgrades locally: Lead the Swiss implementation of global releases across Builder.io-based front-end platforms, including impact assessment, local adaptation, testing, deployment and post-release stabilization.

• Support local business requirements: Ensure that global platform developments are introduced without disrupting Swiss market-specific needs.

• Drive marketing automation and data delivery: Manage database structures and SQL-based activities supporting eCommerce operations, customer segmentation and reporting.

• Manage technical partners: Support vendor and agency management on technical matters.

• Lead the end-to-end delivery of AI initiatives: evaluate technologies and vendors, design solutions, and oversee the deployment, production integration and scaling of AI use cases across the digital ecosystem.

• Drive the adoption of AI-powered capabilities: enable digital and marketing teams to leverage automation, personalization and agentic AI solutions that enhance consumer experiences and improve operational efficiency.

Requirements:

• University degree in Computer Science, Software Engineering or a comparable field.

• Proven experience in web development, digital solution delivery or a related area. Background in e-commerce or regulated industries such as FMCG, pharmaceuticals would be highly beneficial.

• Demonstrated experience delivering system integrations, platform enhancements and releases within a global or multi-market organization.

• Hands-on experience with front-end delivery, ideally using Builder.io or a comparable headless or visual content management platform, in eCommerce context

• Strong working knowledge of databases, SQL, and core eCommerce tooling, paired with practical experience managing and activating data within Customer Data Platforms (CDPs).

• Practical understanding of API integration patterns and the ability to scope and build smaller local web applications from end to end.

• Hands-on experience with AI solutions.

• Fluent in English; proficiency in German is a plus.

What to expect:

Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.