Digital Solutions and Applications Manager

Key Responsibilities:

1. Digital Solutions & Applications Strategy

• Develop and maintain the roadmap for digital solutions and business applications aligned with business and IT strategies.
• Manage the application portfolio and identify opportunities to improve business processes, productivity, and digital capabilities.
• Evaluate emerging technologies and recommend solutions that deliver business value.

2. Application & Solution Delivery

• Lead the design, implementation, enhancement, and lifecycle management of business applications and digital solutions.
• Ensure applications are properly tested, deployed, supported, and continuously improved.
• Establish standards for application performance, availability, documentation, and lifecycle management.

3. Business Requirements & Solution Design

• Partner with business stakeholders to understand requirements, processes, and technology needs.
• Translate business requirements into practical and scalable technology solutions.
• Ensure solutions are aligned with business priorities and deliver measurable value.

4. Systems Integration & Digital Enablement

• Oversee integrations between business applications, enterprise systems, databases, APIs, and third-party platforms.
• Identify opportunities for automation, workflow improvement, and digitalization.
• Ensure integrations are reliable, scalable, secure, and properly managed.

5. Project, Vendor & Service Management

• Lead application and digital solution projects from planning through implementation and stabilization.
• Manage technology vendors and partners, including performance, deliverables, contracts, and service levels.
• Monitor application performance, service quality, risks, and improvement opportunities.

6. Governance, Security & Risk

• Ensure applications comply with IT architecture, cybersecurity, data protection, governance, and change management standards.
• Work with IT Security, Infrastructure, GRC, and other IT teams to address application-related risks and compliance requirements.
• Maintain appropriate application documentation, controls, and lifecycle records.

7. Team & Stakeholder Management

• Lead, develop, and manage the Digital Solutions and Applications team.
• Establish team objectives, performance measures, and development plans.
• Partner with business leaders, IT teams, and external providers to successfully deliver technology initiatives.

Qualifications:

• Bachelor's degree in IT, Computer Science, Information Systems, Engineering, or a related field.
• 7–10 years of progressive IT experience, with at least 3 years in a supervisory or managerial role.
• Strong experience in business applications, digital solutions, systems integration, and application lifecycle management.
• Experience leading IT projects, vendors, and technology teams.
• Good understanding of enterprise applications, integrations, cybersecurity, and IT architecture.
• Strong business acumen, project management, problem-solving, and stakeholder management skills.
• Relevant IT, project management, or technology certifications are an advantage.