Digital Systems and Administration Support | Volunteering Services

Love keeping systems and data running smoothly, and want that work to mean something?

Volunteering Services - the volunteer centre for the Bay of Plenty - is looking for a Digital Systems and Administration Support person to join our small, close-knit team for 12 hours per week.

Volunteering Services champions, grows and sustains volunteering across the Bay of Plenty, including Western Bay of Plenty and Rotorua. We're a division of SociaLink Tūhono Pāpori, an innovative organisation supporting the social and community sector. This role is vital to our team - the systems and data you manage directly help volunteer-involving organisations grow their volunteer teams and better serve their communities.

SociaLink Tūhono Pāpori is committed to giving effect to Te Tiriti o Waitangi. This role contributes to that commitment through equitable, culturally responsive systems, data, administration and communication practices.

What you'll do

• Manage our CRM database (Infoodle) and mailing lists (Mailchimp), keeping member, contact and volunteer data accurate and up to date
• Provide SEEK Volunteer platform administration
• Support our manager with data insights, reporting and survey analysis
• Manage the volunteering mailbox and respond to queries
• Support the team with events and scheduling volunteer opportunity promotions
• Assist with Emergency Volunteer coordination and maintain our Better Impact volunteer database
• Support culturally responsive administration, data and communication practices that contribute to equitable participation and outcomes for Māori
• Participate in relevant Te Tiriti o Waitangi, tikanga Māori, te reo Māori and cultural capability development

What we're looking for

• Experience with CRM/database systems and administration, with 2 years' experience desirable
• Strong attention to detail and accuracy across multiple digital systems
• Confidence turning data into clear insights and reporting
• Great interpersonal and communication skills — you'll work with a wide range of people across the team, organisation and community
• Solid time management and organisational skills, comfortable working independently and as part of a team
• An understanding of Te Tiriti o Waitangi and Te Ao Māori, with a commitment to applying this understanding in day-to-day practice
• A willingness to continue building capability and confidence in te reo Māori and tikanga Māori

What we offer

• The satisfaction of knowing your work directly helps volunteer-involving organisations grow their volunteer teams
• A workplace where your skills and expertise are genuinely valued, and innovation is encouraged
• Flexible hours
• A base at The Kollective, an innovative co-working space for for-purpose organisations
• The chance to build your digital and data skills across a range of systems and platforms
• Training and development opportunities, including opportunities to strengthen capability in Te Tiriti o Waitangi, Te Ao Māori, tikanga Māori and te reo Māori
• A growing network across the for-purpose sector

Applications close: Wednesday 30 September

www.volunteeringservices.org.nz