Digital Training Manager

Job Overview Frimley Health NHS Foundation Trust provides acute and specialist hospital services across Berkshire, Hampshire, Surrey and south Buckinghamshire. The Trust is committed to using digital technology to provide advanced, connected care and to improve patient safety, staff experience, productivity and clinical outcomes.

We are seeking a motivated Digital Training Manager to lead the Trust-wide Digital training. You will provide strategic and operational leadership, develop the training team, and oversee role-based learning, competency and compliance with approved clinical and operational workflows.

Main duties of the job

Working closely with clinical, operational, supplier and digital colleagues, you will ensure training remains aligned with system design, testing, upgrades and optimisation. You will play a key role in supporting safe and effective use of the EPR eco-systems, successful go-lives and sustained digital adoption across the Trust.

Working for our organisation

Visa Sponsorship This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Why Join Frimley Health NHS Foundation Trust? At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do.

As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.

We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.

Join Us Whether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.

Frimley Health Trust benefits on Vimeo

Detailed Job Description And Main Responsibilities The Digital Training Manager provides strategic and operational leadership for the Trust’s Digital training. The post holder leads the training team, curriculum, learning systems and large-scale delivery to ensure staff can use the EPR eco-systems safely, confidently and effectively. Working with clinical, operational, technical and supplier teams, the role aligns training with system design, testing, upgrades and optimisation; monitors readiness, competency and adoption; manages resources, budgets and risks; and leads training support for go-lives and transition into business as usual.

Person specification

Qualifications Essential criteria

• Educated to master's degree level or equivalent specialist knowledge and experience in eduction, digital health, informatics, healthcare, organisational development or a related field
• Management experience within a complex digital, EPR, education or training service in a large healthcare organisation
• Proven experience of leading, managing and developing multidisciplinary teams, including recruitment, appraisal, performance, attendance, wellbeing, capability and workforce planning responsibilities
• Experience establishing clear service objectives, priorities, standards, accountability arrangements and measures of success

Desirable criteria

• EPIC Principal Trainer and relevant application certification or commitment and aptitude to achieve within the required timescale
• Leadership or management qualification
• Prince2 Practitioner, agile, MSP or equivalent advanced project or change management qualification

Essential Essential criteria

• Experience of leading complex digital training packages
• Experience of communicating clearly on complex issues to the Senior Management team
• Experience of managing clear service objectives, priorities, standards, accountability and measures of success
• Experience of Digital change, service improvement/optimisation work packages

Desirable criteria

• Experience of an Epic Implementation or mature EPR business-as-usual service
• Experience configuring authorised EPR training components within certified application areas
• Experience managing a Learning Management System and digital learning products
• Experience of go-live command structures, floorwalking or large-scale deployment support
• Experience managing an EPR application portfolio or roadmap

Skills and Knowledge

Essential criteria

• Excellent organisational and planning skills, with the ability to manage complex activities, dependencies and conflicting
• Excellent written and verbal communication skills, including the ability to present highly complex information clearly to clinical, managerial, technical and executive audiences
• Ability to negotiate, influence and motivate senior staff and to manage resistance or conflict professionally
• Advanced analytical, problem-solving and decision-making skills, including the interpretation and comparison of complex options
• High level of digital literacy, including Microsoft 365 and learning technologies

Desirable criteria

• Advanced reporting or data visualisation skills
• Project management skills, including definition and control of scope, milestones, resources, interdependencies, risks, issues, decisions, quality criteria and benefits

Special Requirements

Essential criteria

• Ability to work across Trust hospital locations and work flexibly, including occasional evenings, weekends or critical go-live periods

Desirable criteria

• Ability to travel independently between sites

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities. Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future , and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first. We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services. We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations. Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care. Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together. Apply online now