Digital Transformation Analyst

US Citizens and Green Card Holders strongly preferred

Transformation Analyst | Full-Time | Hybrid - Chicago, IL

We’re seeking an experienced Transformation Analyst to support business transformation and process improvement initiatives across the organization. This role will focus on analyzing current-state processes, identifying opportunities for improvement, facilitating stakeholder discussions, and developing clear process documentation and operating procedures.

This is a full-time, hybrid position based in Chicago, IL.

Must-Have Skills

- Business Process Mapping & Process Analysis

- Stakeholder Workshop Facilitation & Requirements Gathering

- Process Documentation, SOP Writing & Process Improvement

Key Responsibilities

• Conduct end-to-end process discovery, process mapping and current-state assessments across business functions.

• Analyze complex business processes to identify bottlenecks, inefficiencies, friction points and improvement opportunities .

• Facilitate stakeholder workshops, interviews and process walkthroughs to understand business needs and gather requirements.

• Develop and maintain process maps, SOPs, workflows, business procedures and operating models .

• Partner with business and technical stakeholders to understand existing processes and identify opportunities for process optimization and transformation .

• Document future-state processes and help define recommendations for improving efficiency, consistency and business outcomes .

• Translate stakeholder feedback and business requirements into clear, actionable process documentation.

Salary: $100,000-$120,000 per year

Full-Time | Hybrid - Chicago, IL