Digital Transformation Analyst

Role Purpose To support in the planning and delivery of digital solutions in line with Telecel Cash Ghana’s digital strategy. To work with Technology teams and other stakeholders on Digital transformation Projects (e.g. process automation, digital self-care – TPA, TERi, TPW, Big Data, Agile working, etc.). To support in testing of quality assurance solutions delivered and to provide visibility on digital transformation deliverables, driving continuous awareness and engagement across the organization on digital culture and transformation

Key Responsibilities

• Work with the Digital Transformation manager to drive the Digital Telco transformation agenda for Telecel Ghana

• Provide strategic, analytical and research support for the organization’s digital strategy formulation and projects

• Work with agile squads to deliver on digital projects such as Telecel Play App, TERi, Telecel Play Web, etc. by supporting with Testing and Quality assurance activities.

• To provide visibility on digital transformation activities, performance and achievements, driving continuous awareness and engagement across the organization

• Drive achievement of digital KPIs as established in the digital roadmap

• Drive digital and agile culture and practices across the business through training, workshops and other staff engagement activities

Must have Technical / Professional Qualifications

• Bachelor’s Degree in Engineering, Computer Science, Information Systems or other related field

• Strong technological background, with qualification in Computer Science, Telecommunications or an equivalent

• Experience of digital front-end development processes

• Experience of coordinating multiple programmes across geographically dispersed teams

• Knowledge of Agile methodology

• Strong data science & data analytics and problem-solving skills