Digital Transformation & Intelligence Professional

Main Responsibilities

• Collaborates across multiple lines and sectors of business to deliver value added enhancement to both external and internal "customers

• Establish and manage robust processes for collecting, analyzing and prioritizing client feedback. Translate the data and feedback into insights and new features development

• Perform project management from incubation to implementation

• Support products and stakeholder teams in the development of digital tools and platforms by providing guidance on best practice, subject matter expertise and sharing the latest Fintech tools

• Co-manage digital channels, innovating to deliver a magnificent customer journey, drive conversion and better engagement throughout Customer Life Cycle

• Participates external Fintech events and the events organized by the group to understand the trends and emerging technology;

• Takes lead and/or be responsible to the entire system develop cycle: project initiation, user requirement preparation, user acceptance testing, risk and compliance clearance, system deployment & implementation, user operation manual preparation and post-implementation optimization

• Support system deployment and perform health check

• Track and manage production issues and work with relevant technology engineers to expedite solutions

• Works closely with System Engineering teams from various cities in PRC

• Ensure all the deliverables comply with risk, governance and regulatory requirements Requirements - Degree holder in Business Administration / e-Commerce / Information Technology or related discipline.

• 5-8 years of experience in Product Management with at least 3 years working in Digitalization

• Ability to think strategically and then execute upon the design

• Ability to handle multiple tasks and prioritize workload

• Fast learner, adaptable and resilient

• Relevant experience in Retail Banking as well as Cross Boarder segment is preferable

• Strong sense and adaptability to emerging technology such as Generative A.I., Web3.0 and Tokenized Asset

• General understanding of banking product knowledge and operational flows is a plus

• Independent problem-solving

• Fluency in Putonghua, Proficiency in English and Cantonese

To apply, please submit your application along with your resume to [email protected]. Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.