Digital Transformation Manager

About the role

Looking for an experienced Digital Transformation Manager to lead and support restaurant technology across corporate offices, restaurants, and central kitchen operations.

Key responsibilities

• Manage the company's IT infrastructure, systems, and cybersecurity
• Oversee Microsoft 365
• Support POS systems, restaurant technology, and day-to-day operations
• Manage IT vendors, software licences, hardware procurement, and system maintenance
• Ensure data security, backups, and business continuity
• Lead IT projects and recommend technology improvements to enhance operational efficiency
• Provide timely technical support to both office and restaurant teams

About you

• 5+ years as an IT Manager or Senior IT professional within the restaurant, hospitality, or multi-site retail industry
• Strong hands-on knowledge of Microsoft 365 administration and management
• Experience supporting POS systems, networking, cloud services, and IT infrastructure
• Highly organised with excellent project management and documentation skills
• Strong problem-solving ability with a proactive, service-oriented mindset
• Able to manage multiple priorities in a fast-paced environment
• Excellent communication skills and the ability to work across departments

Benefits

• 5-day work week (2 days off)
• Social Security
• Group insurance (OPD/IPD)
• Annual bonus & salary review
• Sales incentives and tips
• Travel allowance
• Food allowance
• 20% employee discount (all branches worldwide)
• Birthday gift
• Annual staff party
• Annual leave & 16 public holidays