Digital Transformation Manager

Role purpose:

Lead the hospital group's digital transformation portfolio to improve patient

experience, clinical workflows and operational performance through

technology, process redesign and sustained adoption.

Essential qualifications:

• Required experience 8+ years in healthcare IT or digital transformation, including 3+ years leading major initiatives.

• Bachelor's degree in IT, Computer Science, Health Informatics, Engineering or a related discipline.

• Demonstrated delivery of hospital digital programs with measurable outcomes; strong understanding of clinical workflows and hospital information systems.

• Strong program management, process improvement, business case development and executive communication skills.

Preferred qualifications:

Master's degree; project management, change management or process

improvement certification; experience across multiple hospitals.

Key responsibilities:

• Develop the group digital roadmap with clinical and business leaders; prioritize initiatives using patient impact, feasibility, cost and measurable benefits.

• Lead delivery of electronic medical record optimization, patient portals, digital access, workflow automation and analytics initiatives across hospitals.

• Redesign clinical and administrative processes with department owners; standardize effective practices while addressing local hospital needs.

• Own project plans, business cases, budgets, dependencies, risks and vendor performance; report progress and decisions to leadership.

• Drive change management, stakeholder engagement, training and adoption with clinical champions and operational teams.

• Coordinate integration, data quality, privacy, cybersecurity and clinical safety requirements with the relevant specialist teams.

• Measure adoption and realized benefits after implementation; resolve barriers and sustain improvements.