Dining Coordinator

Make mealtimes something to look forward to!

Come and make a difference with Westgate Healthcare!
#CareWithUsAtWestgate

Do you enjoy working with people, creating a welcoming atmosphere and taking pride in the little details?

We’re looking for a friendly, caring and enthusiastic Dining Coordinator to join our team and help make mealtimes a positive and enjoyable part of our residents’ day.

At Westgate Healthcare, dining is about much more than simply serving food. It’s about choice, dignity, companionship and enjoyment. You’ll get to know our residents, understand their preferences and help create a dining experience where everyone feels comfortable, supported and valued.

If you have a can-do attitude, enjoy working as part of a team and love making a difference to people’s day, we’d love to hear from you!

About The Role

£12.71 per hour + 50p per hour weekend enhancement
38 hours per week
4 shifts over 7 days
8:00am – 6:00pm

As a Dining Coordinator, you’ll help make sure our residents have a great experience from choosing their meal right through to the last cup of tea!

Your role will include:

• Taking residents’ meal orders and helping them make choices where needed, particularly residents living with dementia or other cognitive challenges.
• Setting tables and creating a welcoming, comfortable and enjoyable dining environment.
• Serving meals at the correct temperature and ensuring food is presented to a high standard.
• Encouraging residents to enjoy their meals and offering suitable alternatives when needed.
• Supporting residents with their individual dining preferences and requirements.
• Delivering and collecting crockery, cutlery and other dining equipment.
• Washing crockery, cutlery, cooking and serving utensils and kitchen equipment.
• Keeping dining and kitchen areas clean, tidy and welcoming in line with COSHH and hygiene requirements.
• Following all relevant health and safety, food hygiene and infection control procedures.
• Working closely with the care team to make sure residents’ individual needs, preferences and dietary requirements are understood and supported.
• Working closely with the Head Chef and wider team to ensure mealtimes run smoothly.
• Carrying out other reasonable duties as requested by the Home Manager or Head Chef.

It’s about more than food...

You’ll have the opportunity to build relationships with residents and become a familiar, friendly face at mealtimes.

Whether it’s remembering that someone prefers their tea a certain way, helping a resident choose between two desserts or simply sitting down for a friendly chat, the little things can make a big difference.

About You

You don’t need to have worked in a care home before. What matters most is that you’re:

• Friendly, approachable and genuinely enjoy working with people.
• Caring, patient and respectful towards older people.
• Passionate about creating a positive dining experience.
• A great team player who enjoys working alongside care and kitchen colleagues.
• A confident communicator who can listen and respond to residents’ needs.
• Patient and understanding when supporting residents living with dementia or other cognitive challenges.
• Happy to get stuck in and maintain high standards of cleanliness and hygiene.
• Reliable, organised and able to work at pace when needed.
• Someone with a positive can-do attitude who takes pride in their work.

Why Work at Westgate?

We want our people to feel valued, supported and rewarded.

As part of the Westgate Healthcare team, you’ll have access to:

• Competitive pay, with enhanced pay for weekend working.
• Equal pay for young workers — colleagues under 25 are paid the same rate as staff aged 25+.
• Stream – access your wages before payday, plus exclusive discounts at some of the UK’s favourite shops.
• Blue Light Card and additional employee discount schemes.
• Byond Prepayment Card, Extras Discounts and Cycle to Work Scheme.
• Refer a Friend Scheme – earn up to £500 for a successful referral.
• Employee recognition schemes, including Employee of the Month and Long Service Awards.
• Team-building and social events.
• Training and development opportunities, including nationally recognised qualifications.
• Financial and wellbeing support through The Care Workers Charity.
• Comprehensive induction, free training and ongoing professional development.

Ready to make mealtimes memorable?

If you’re looking for a role where you can make people smile, build relationships and make a genuine difference every day, come and join the Westgate Healthcare team.

Bring your personality, your caring nature and your can-do attitude — we’ll bring the training and support.

#CareWithUsAtWestgate

We reserve the right to close this vacancy once we receive suitable applications, so early application is encouraged.

Due to the high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion or belief, sexual orientation or age.

WGHROB

Required Criteria

• The right to live and work in the UK
• Previous experience of working in a similar position is essential to be successful
• Previous experience in a care home environment is ideal, however candidates with a hotel/restaurant background are also encouraged to apply
• Excellent communication skills, both verbal and written
• Ability to work in a team, a caring nature and a positive attitude
• An understanding of Health and Safety, Infection Control and COSHH

About The Company

At Westgate Healthcare, we have been providing high-quality care since the early 1990s, growing from a single home into a well-respected group across Hertfordshire, Essex, Buckinghamshire and London.

We offer a wide range of services including residential care, nursing care, dementia care, respite care and palliative support, tailored to meet the needs of each individual.

Our homes are designed to provide comfort, safety and a strong sense of community, while our teams work closely with families and healthcare partners to deliver person-centred care plans.

As a family-owned organisation, we take pride in maintaining a personal, values-driven approach where residents and staff are treated with respect and understanding

Company Culture

Our culture is built on care, respect and teamwork.

We believe that the quality of our care starts with the people who deliver it, which is why we focus on creating a supportive and inclusive workplace.

At Westgate Healthcare, every colleague plays a vital role — from care staff to chefs, maintenance teams and management — working together to enhance residents’ quality of life.

We encourage continuous learning, open communication and shared responsibility, ensuring that our teams feel confident, valued and empowered.

Being a family-run organisation, we maintain a close-knit feel where people are recognised for their contribution and supported to succeed.

Company Benefits

We are committed to supporting our team with a strong and rewarding benefits package.

At Westgate Healthcare, you’ll receive competitive pay, flexible working options and access to ongoing training and professional development.

We provide opportunities to progress your career across our homes, supported by experienced leadership and structured training programmes.

Our teams benefit from working in modern, well-equipped care environments, with a strong emphasis on safety, wellbeing and collaboration.

Most importantly, we offer the chance to do meaningful work, where you can make a real difference in people’s lives every day — supported by a team that values and respects you.

Salary

£12.71 per hour