Dining Crew

About the role

This is a customer service position in a restaurant environment where you will greet and assist customers, take orders, answer menu questions, and ensure a positive dining experience.

Key responsibilities

• Greet and assist customers in a friendly manner
• Take customer orders accurately when assigned
• Answer questions about the menu, prices, and promotions
• Assist customers with their requests and needs
• Ensure orders are served correctly and on time
• Handle customer complaints politely and professionally
• Report serious customer concerns to the Branch Manager
• Check on customers and ensure they are satisfied
• Coordinate with the kitchen, cashier, servers, and other staff
• Keep the customer service area clean and organized

About you

• At least Senior High School graduate
• Previous restaurant or customer service experience is an advantage but not required
• Good communication and customer service skills
• Friendly, approachable, and courteous
• Can work well with a team
• Willing to work on weekends, holidays, and shifting schedules
• Can work in a fast-paced restaurant environment
• able to stand and move for extended periods
• Honest, responsible, hardworking, and reliable
• Willing to learn and follow company standards and procedures