Dining Manager

About the role

We are looking for an experienced and customer-focused Dining Manager to oversee daily dining operations and ensure excellent service and smooth restaurant performance.

Key responsibilities

• Supervise and manage daily dining operations
• Lead, train, and motivate dining staff
• Ensure excellent customer service and guest satisfaction
• Monitor staff performance, attendance, and compliance with company policies
• Handle customer concerns and resolve issues professionally
• Ensure proper implementation of food safety, sanitation, and service standards
• Monitor inventory, supplies, and equipment in the dining area
• Coordinate with the kitchen and other departments for efficient operations
• Prepare reports and assist in achieving sales and operational targets
• Maintain cleanliness, organization, and overall appearance of the dining area

About you

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
• At least 2–3 years of experience in restaurant or hospitality operations
• Previous supervisory or managerial experience is required
• Strong leadership, communication, and customer service skills
• Good problem-solving and decision-making abilities
• Ability to work in a fast-paced environment
• Willing to work on shifting schedules, weekends, and holidays