Dining Operations Manager

Job Summary
Indígena by Owamni is seeking an experienced, organized, and hospitality-focused Dining Operations Manager to oversee daily restaurant operations and support an exceptional guest experience. The ideal candidate will lead service teams, coordinate front-of-house activities, maintain operational standards, and work closely with kitchen and management teams to ensure smooth and efficient service.

Key Responsibilities

• Oversee daily dining and front-of-house operations.
• Lead, supervise, and support restaurant service team members.
• Coordinate dining room activities to maintain efficient service flow.
• Ensure guests receive professional, welcoming, and attentive service.
• Monitor service quality, order accuracy, and overall guest experience.
• Address customer questions, requests, and concerns professionally.
• Coordinate with kitchen staff to support timely and accurate order execution.
• Manage POS transactions, cash-handling procedures, and daily operational records.
• Monitor front-of-house supplies, equipment, and inventory needs.
• Assist with staff recruitment, onboarding, training, coaching, and development.
• Prepare staff schedules and coordinate shift coverage as needed.
• Maintain clean, organized, and safe dining and service areas.
• Support opening, closing, and daily operational procedures.
• Follow food-safety, sanitation, workplace safety, and company policies.

Qualifications

• Previous restaurant, hospitality, or dining operations management experience preferred.
• Experience supervising and developing service staff.
• Strong leadership, communication, and customer service skills.
• Excellent organization and ability to manage multiple priorities.
• Strong problem-solving and decision-making abilities.
• Familiarity with POS systems and restaurant operating procedures.
• Knowledge of food-safety and sanitation standards.
• Ability to remain calm and professional in a busy dining environment.
• Reliable, accountable, and team-oriented work ethic.
• Flexible availability for evenings, weekends, and holidays as required.

About the Company
Indígena by Owamni is a dining establishment focused on hospitality, thoughtful food service, and a welcoming guest experience. The restaurant emphasizes quality service, organized operations, teamwork, and a professional environment across its dining and culinary operations.

Pay: $19.00 - $64,567.68 per year

Work Location: In person