Dining Room Supervisor

Assists with coordinating the daily operations and goals of the Dining Room, Banquets and Brunch. Has direct supervision, and assists with training and scheduling of the Wait and Hosting Staff. Coaches team members on effective cross selling and upselling to increase guest check averages and Perk’s memberships. Monitors schedules and activities of all employees to assure that they are productive and cost efficient. Coordinates the cleaning of the various food service areas. Enforces controls, policies and procedures of the department and corporation. Assists management in developing reports for analysis and for short-term or long-range goals with the Food & Beverage Dept. Assists with the inventories and purchases necessary supplies and products to operate effectively and to offer quality products and services. Monitors food ticket times and quality to ensure optimum quality for dining guests. Maintains good customer relations with our guests. Assists with completion and administering training reviews and evaluations.

HOURS: FULL TIME: 40-45 hours average per week. 5-6 days per week. Hours of work will be any variety of shifts between the hours of 5:30 a.m. and 12:00 a.m. Weekdays, weekends and holidays are required.

Compensation Package**:**Includes but is not limited to: Free Bavarian Blast Water Park access, Employee Discounts for dining and retail across all Bavarian Inn Inc. locations, employee partially paid medical, employee paid dental, vision, accident insurance, life insurance, free lunches during shift, referral program up to $500 per person referred, tuition reimbursement program, and Employee Assistance Program.

REQUIREMENTS

• Undergraduate degree in related courses of study or equivalent in experience.
• Minimum of two years’ experience in similar guest relations position in like establishment.
• Communicative skills and training capabilities.
• Knowledge of area attractions and history.
• Ability to supervise personnel effectively and evaluate employees by completing training reviews and performance evaluations.
• Computer experience required.

At the Bavarian Inn Lodge, experience is valued and opportunities are boundless; regardless of age or where you are in your career journey. Whether you're retired, seeking a new challenge, or looking to start your career journey, we have opportunities for you! Located in the heart of Frankenmuth, this family owned company has opportunities in twelve industries under one brand with one goal, create enjoyable experiences for our guests, both internal and external. Start your career journey with a company that you will feel proud to be a part of.