Dining Room Supervisor

Responsible for assisting the Culinary Director with the coordination, seating, appearance, and maintenance of the dining area and server stations ensuring that courteous and efficient services are delivered and ensures quality service is always provided.

SUPERVISORY RESPONSIBILITIES

RESPONSIBILITIES

ESSENTIAL FUNCTIONS

• Dining Supervisor oversees the physical appearance of the dining room,bistro, and server stations including table pedestals, table place settings, chairs, floors, drapes and lighting.
• Coordinates the seating of the residents and guests in an efficient, courteous manner.
• Records meal counts and additional charges.
• Assists the Culinary Director regarding dining room status.
• Responsible for closing of the dining rooms and assist other staff with the side work and station setup.
• Demonstrates knowledge of fire safety procedures and assists with the evacuation of residents to a safe location in the event of fire or other emergencies.
• Works with the Culinary Director to ensure the implementation of policies and procedures for the dining room.
• Assists in providing training for the dining room personnel.
• Waits tables and provides beverage and bar services as needed.
• Participates in cost-control measures.
• Attends in-service training and education sessions as assigned.
• Conduct yourself professionally and contribute to, service-oriented environment through their appearance, communication, and interactions with residents, families, visitors, and colleagues.
• Performs additional work duties and responsibilities as assigned by Culinary Director or Executive Director.

QUALIFICATIONS

• Must be 18 years of age, or older
• Employment is contingent upon successful completion of all background screening requirements permitted by applicable federal, state, and local law.
• Must read, write, speak, and understand English.
• Must demonstrate patience, tact, enthusiasm, and positive attitude towards the elderly.

EDUCATION AND EXPERIENCE

• High school diploma or general education degree (GED) with some college preferred.
• Experience working with seniors is preferred.
• Preferred one year host/lead server/dining supervisor experience within a restaurant, club, hotel, or similar environment.
• Ability to interpret and explain the menu, refer to or answer questions, coordinate meal service processes and understand requests.
• Must demonstrate professionalism, empathy, patience, and effective interpersonal skills when interacting with residents, families, visitors, and team members.

PHYSICAL REQUIREMENTS

• Must be able to perform the essential functions of the position, with or without reasonable accommodation, including standing, walking, bending, reaching, lifting, transferring, and assisting residents as required by the position.
• Must be able to squat, reach, and stretch without distress.
• Must be able to tolerate extended periods of walking and standing.