HTCG PREMIUM FOOD CONCEPTS INC.

JOB OBJECTIVE
The Dining Supervisor is responsible for ensuring the execution of the SOPs in the dining area through and with the effort of the store team.
KEY RESULTS AREA
<ul>
<li>Ensures that the dining areas are overseen and maintained.</li>
<li>Consistently oversees the dining floor to ensure that the steps of service are being followed**.**</li>
<li>Does table touches to establish a connection with guests.</li>
<li>Handles guest complaints based on company protocols and ensures that all complaining guests are appeased.</li>
<li>Does administrative functions related to dining area.</li>
</ul>
DUTIES AND RESPONSIBILITIES
<ul>
<li>Monitors that the overall ambience of the store meets the company standards.</li>
<li>Monitors that attendance and performance of all dining staff.</li>
<li>Strictly implements the Code of Conduct to all dining employees.</li>
<li>Trains and counsels dining employees.</li>
<li>Works hand-in-hand with the Kitchen Manager to ensure that all stocks are in good quality and enough for the shift.</li>
<li>Undertake other responsibilities as required to support operations.</li>
</ul>
JOB REQUIREMENTS
<ul>
<li>Education – Graduate of any 4-year course, preferably Business-related course.</li>
<li>Experience – preferably at least 1 year of relevant experience in a similar industry of restaurant operations</li>
<li>Skills</li>
<li>Above average communication skills</li>
<li>Advanced Sales And Marketing Skills</li>
<li>Basic Financial Awareness</li>
<li>Advanced Comprehension</li>
<li>Basic Negotiation Skills</li>
<li>Organizational and inter-personal sensitivity</li>
<li>Mental Effort</li>
<li>Able to facilitate people into effective action</li>
<li>Problem solving – determining root causes/able to recommend decisions or courses of action based on clear and relevant parameters</li>
<li>Analytical Skills - Can analyze and breakdown complex situations and come up with rational ways to address the situations with minimal guidance</li>
<li>Able to manage personal scheduling/ stress arising from multiple tasks and responsibilities</li>
</ul>
Location: GH Mall (Greenhills, San Juan), SM Aura Premier (BGC, Taguig)
Benefits:
<ul>
<li>Employee discount</li>
<li>Opportunities for promotion</li>
<li>Paid training</li>
<li>Staff meals provided</li>
</ul>
Work Location: In person

Dining Supervisor

Dining Supervisor

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