Dinner Supervisor

International

Location: London, E14 9SJ, United Kingdom

Address: 163 Marsh Wall

INDHP

We have an exciting new vacancy for a Dinner Supervisor to join our team at The Britannia International Hotel, one of the first hotels to be built in the iconic Canary Wharf. The International is a 601-bedroom, modern glass-fronted building close to the famous business district and just a short walk from nearby public transport links.

Benefits

• Attractive salary
• Excellent career development opportunities throughout the UK
• Discounted stays at 60 hotels across the UK
• 50% discount on food and drink
• Friends and family hotel discounts
• Reduced membership at Leisure Clubs
• Free meals on duty
• Employee referral scheme
• Auto-enrolment pension scheme

Duties will include:

• Supervising and supporting the restaurant team throughout dinner service
• Ensuring tables are served promptly and guest expectations are met
• Monitoring food hygiene, allergen procedures and overall service standards
• Liaising with the kitchen to communicate orders, dietary requirements and delays
• Handling guest complaints professionally and resolving service issues effectively
• Supporting team members with training, guidance and performance feedback
• Ensuring the restaurant is clean, organised and ready for service
• Helping maintain a positive and professional working environment

The successful candidate will have experience in restaurant or food and beverage service, with the confidence to supervise a team in a busy hospitality environment. You will have strong communication and organisational skills, a good understanding of food hygiene and allergen awareness, and the ability to remain calm under pressure while delivering excellent guest service.

Britannia Hotels is an equal opportunities employer. All applicants must have the legal right to work in the UK. We are unable to offer sponsorship for this position. For further information on how we process your personal data, please refer to our privacy policy. No agencies, please. We do not accept unsolicited CVs or accept liability for agency fees.

Application question(s):

• Several tables complain about delays. How do you respond?

• A dietary request is unclear during service. Your approach?

• A server repeats order errors. How would you address this?

Work authorisation:

• United Kingdom (required)

Work Location: In person