Dir Rooms BU EX

The Luce Hotel is seeking an experienced Director of Rooms to lead Front Office, Housekeeping, Guest Services, Concierge, and Telephone Services. This role oversees daily operations, staffing, training, budgets, and service standards while ensuring exceptional guest experiences and efficient departmental performance.

Qualified candidates should have 5-10 years of hotel operations experience, including management, with strong leadership, communication, budgeting, and problem-solving skills. Experience with hotel Property Management Systems is required; a bachelor’s degree in Hospitality, Business, or a related field is preferred.

Join The Luce Hotel and help lead a talented team dedicated to outstanding hospitality. Competitive benefits, 401(k) matching, and hotel discounts are available to eligible associates.

Education

Required

• Bachelors or better

Skills Required

• Rooms Operations
• Luxury Hotels
• Lifestyle Hotels
• Full-Service Hotel

Behaviors

Required

• Enthusiastic: Shows intense and eager enjoyment and interest
• Leader: Inspires teammates to follow them
• Functional Expert: Considered a thought leader on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Financial: Inspired to perform well by monetary reimbursement
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.