Direct Care Staff

Position Summary

The Direct Care Staff member plays an important role in providing a safe, supportive, and structured environment for youth residing in our group home. This position is responsible for the day-to-day supervision, care, and support of female youth ages 12–17, while promoting personal growth, independence, positive behavior, and overall well-being.

Direct Care Staff will assist with daily routines, including morning preparation, meals, school-related activities, homework, chores, recreational activities, transportation, and bedtime routines. Staff are expected to actively engage with the youth and serve as positive role models while maintaining a caring, structured, and respectful home environment.

This position also includes documentation, home management, participation in team meetings, required training, and communication with administrators, teachers, healthcare professionals, parents/guardians, and other members of the youth's support team.

Essential Duties & Responsibilities

• Provide consistent supervision and support to youth in accordance with program requirements and individual needs.
• Ensure the health, safety, and well-being of all youth served.
• Provide appropriate intervention, redirection, and behavioral support when necessary.
• Maintain a safe, structured, and nurturing living environment.
• Assist youth with daily routines and activities, including:
• Morning and bedtime routines
• Healthy meals and meal preparation
• Homework and school-related activities
• Personal hygiene and daily living skills
• Household chores and responsibilities
• Recreational and community activities
• Encourage and support youth in developing independence, life skills, positive decision-making, and appropriate social skills.
• Transport youth to and from school, medical appointments, extracurricular activities, and approved community activities using program vehicles.
• Monitor interactions between youth and provide support to promote positive relationships and appropriate behavior.
• Monitor and assist with the medical and healthcare needs of youth as directed by the appropriate care plans and professionals.
• Complete accurate and timely daily progress notes documenting activities, behaviors, significant events, and other relevant information.
• Complete required daily documentation, correspondence, and records while maintaining confidentiality.
• Assist with the completion of intake procedures and related documentation.
• Maintain the cleanliness, organization, and overall condition of the group home.
• Ensure youth complete assigned household chores and responsibilities according to established schedules and provide assistance when needed.
• Participate in staff meetings, team meetings, and required in-service training.
• Maintain compliance with applicable state and federal regulations, licensing requirements, and agency policies and procedures.
• Communicate professionally and effectively with administrators, coworkers, teachers, healthcare professionals, parents/guardians, and other members of the youth's support team.
• Serve as a positive role model and advocate for the youth while maintaining appropriate professional boundaries.
• Perform other duties as assigned to support the needs of the program and youth served.

Qualifications & Requirements

• High school diploma or GED required.
• 2–3 years of experience in direct care, caregiving, residential services, behavioral support, or a related field preferred.
• Experience working with youth or individuals with challenging behaviors strongly preferred.
• Previous supervisory, leadership, or team-lead experience preferred.
• Experience working in a group home, residential treatment setting, behavioral health setting, or similar environment is a plus.
• Must be comfortable working with female youth ages 12–17.
• Valid driver's license and a clean driving record required.
• Successful completion of required background screening and employment clearances.
• Must not have a disqualifying conviction related to abuse, neglect, or other position-relevant offenses.
• Ability to maintain strict confidentiality regarding youth and program information.
• Ability to follow individualized plans, safety procedures, and behavioral support strategies.
• Ability to remain calm, patient, and professional when responding to challenging behaviors or stressful situations.
• Strong communication, interpersonal, and problem-solving skills.
• Basic computer and documentation skills, with the ability to learn agency-specific systems and software.
• Ability to complete required documentation accurately and on time.
• Ability to lift at least 20 pounds and perform physical activities such as bending, stooping, reaching, standing, and walking as required.
• Ability to work independently as well as effectively as part of a team.
• Commitment to putting the safety, well-being, and development of the youth first.

Core Expectations

The ideal candidate is dependable, compassionate, patient, and comfortable working in a structured residential environment. Direct Care Staff must demonstrate sound judgment, professionalism, consistency, and the ability to build positive relationships with youth while maintaining appropriate boundaries.

Our priority is to create a safe, caring, and supportive environment where every youth has the opportunity to grow, learn, and reach their full potential.

Pay: From $17.00 per hour

Work Location: In person