Direct Support Professional

This role is responsible for delivering compassionate, person-centered care while supporting residents in achieving their individualized goals in a safe, structured, and therapeutic home environment. The DSP works closely with the Lead Staff, Administrator, Assistant Administrator, and clinical team to ensure high-quality services and compliance with all applicable regulations, including California DDS, Title 17, and Title 22 licensing requirements.

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Key Responsibilities

Direct Care & Resident Support

• Provide hands-on support with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, feeding, and mobility assistance
• Support residents in daily routines, community integration, and skill-building activities
• Implement Individual Program Plans (IPPs) and behavior support plans as directed
• Provide supervision and support in a structured residential setting
• Promote independence, dignity, and person-centered care

Behavioral Support

• Support individuals with behavioral challenges using approved de-escalation and redirection techniques
• Implement behavior intervention strategies as trained and directed by the clinical team
• Observe, document, and report behaviors, triggers, and interventions
• Maintain a calm, therapeutic environment to help prevent escalation

Health & Safety

• Monitor residents’ physical, emotional, and behavioral well-being
• Maintain a clean, safe, and organized home environment
• Follow medication support procedures and health protocols as assigned
• Respond appropriately to emergencies, incidents, and crisis situations
• Follow infection control, safety, and emergency procedures at all times

Documentation & Compliance

• Complete daily progress notes, data collection, and incident reports accurately and timely
• Ensure documentation meets DDS and Community Care Licensing standards
• Report concerns, incidents, and resident updates to supervisory staff promptly
• Follow all company policies, Title 17, and Title 22 regulations

Team Collaboration

• Work collaboratively with Lead Staff, supervisors, clinicians, and fellow DSP team members
• Attend required trainings, staff meetings, and in-service education
• Support smooth shift transitions through effective communication

Qualifications

Required

• High School Diploma or GED
• Experience working with individuals with developmental disabilities, behavioral health, or residential care preferred
• Valid California driver’s license and reliable transportation
• Ability to pass background clearance requirements
• CPR/First Aid certification (or ability to obtain upon hire)
• Ability to work flexible shifts, including weekends, holidays, and overnight shifts if needed

Preferred

• Previous experience in ARF, ICF, SLS, ILS, or behavioral health settings
• Experience working with individuals with complex behavioral needs
• CPI, Pro-ACT, or crisis intervention training preferred

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Physical Requirements

• Ability to stand, walk, bend, and assist residents throughout the shift
• Ability to lift, transfer, and support residents as needed
• Ability to safely respond during behavioral crises or emergency situations