Direct Support Professional

Position: Direct Support Professional (DSP)
Program: Level III Residential Group Home – Children
Location: Charlotte, North Carolina
Employment Status: Full-Time / Part-Time
Reports To: Employer/Administrator and designated supervisory/clinical staff
Schedule: 3:00 PM–11:00 PM and Overnight 11:00 PM–8:00 AM
Experience: Previous experience working with children or individuals with behavioral, developmental, mental-health, or other support needs is preferred/required as applicable to the position.

POSITION SUMMARY

The Direct Support Professional (DSP) provides direct care, supervision, support, and assistance to children residing in the AYONA AMEN LLC residential program. The DSP is responsible for maintaining a safe, structured, respectful, and supportive environment while helping each child work toward individualized goals and develop appropriate daily living and social skills.

The DSP will follow the child's individualized service/treatment plan, agency policies and procedures, and directions provided by qualified supervisory and clinical staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide direct supervision and support to children in the residential setting.
• Maintain a safe, clean, structured, and supportive living environment.
• Follow each child's individualized service/treatment plan and approved interventions.
• Assist children with activities of daily living, personal care, hygiene, meals, routines, and age-appropriate responsibilities.
• Support positive behaviors, coping skills, communication, social skills, and appropriate interactions.
• Implement approved behavioral and habilitative interventions as trained and directed.
• Observe and report changes in behavior, mood, functioning, safety, or other significant concerns.
• Complete required daily notes, progress notes, incident reports, and other documentation accurately and on time.
• Immediately report suspected abuse, neglect, exploitation, injury, safety concerns, or other reportable incidents according to agency policy and applicable requirements.
• Maintain appropriate professional boundaries with all children served.
• Protect the confidentiality and privacy of children and their records.
• Participate in required staff meetings, training, supervision, and other agency activities.
• Communicate professionally with the QP, AP, Employer/Administrator, and other

Work Location: In person