Direct Support Professional (DSP) / DSP-CNA - Full Time

About Us

Hallmark Family Services provides person‑centered support to adults with developmental disabilities. We partner with South Central Regional Center (SCLARC) and Harbor Regional Center (HRC) to help individuals build independence, access community resources, and achieve meaningful life goals. We are expanding our team to meet growing community needs and are seeking reliable, mission-driven DSPs who want stable, full-time work.

Position Summary

We are seeking dedicated Direct Support Professionals (DSPs), including individuals with Certified Nursing Assistant (CNA) experience, to support individuals with developmental disabilities in their homes and communities. DSPs train individuals in building daily living skills, accessing resources, attending appointments, and working towards their personal goals. Depending on the assigned individual and their support needs, some positions may also involve hands-on personal care, including bathing, hygiene assistance, and extended-shift support. This role is ideal for someone who is patient, organized, compassionate, reliable and wants to make a real impact.

Minimum Requirements

· High School Diploma or GED

· 2 - 3 years of experience working with individuals with developmental disabilities or in a related field

· Ability to read and write in English

· Valid CA driver’s license, reliable transportation, and auto insurance

· Ability to pass DOJ/FBI background check

· Ability to lift up to 30 lbs., walk, bend, squat, and perform physical tasks

· Professional communication and documentation skills

· Ability to work independently and as part of a team

Preferred Qualifications

· Active California CNA certification (must have passed the state CNA competency exam) or relevant hands-on personal care experience

· Bilingual English/Spanish

· Experience working with SCLARC, HRC, or other Regional Centers

· Experience providing personal care in 24-hour or high-support environments

· Experience supporting adults in independent living or community‑based programs

· Ability to work extended shifts when needed

· CPR/First Aid certification (or willingness to obtain)

· Strong time‑management and organizational skills

· Experience with goal‑setting, IPP support, or community integration

· Bachelor’s degree in early childhood development, psychology, social work, human development, or a related field may substitute for the 2 - 3 years of experience

What You’ll Do

· Support/train individuals in daily living skills such as time management, budgeting, personal organization, social skills/communication, employment readiness, emotional regulation and other daily living skills

· Assist individuals with personal care needs, including bathing, hygiene support, cleaning, and repositioning, when required by the assigned case and consistent with employee qualifications and training

· Provide transportation to appointments, activities, and community programs

· Work is performed in client homes and community settings throughout Los Angeles County, and the role involves regular travel within the county. Applicants who live far outside the county may find the commute challenging due to the travel demands of the position.

· Assist with job applications, housing searches, rental paperwork, and Section 8 applications

· Promote independence, self‑advocacy, and community integration

· Complete clear, accurate, and timely documentation

· Attend meetings related to the individual’s progress

· Redirect or de‑escalate challenging behaviors using approved techniques

· Serve as a positive role model and mentor

· Maintain professionalism at all times

· Perform other duties as assigned

Why Join Us?

· Competitive pay based on experience and qualifications

· Flexible scheduling, including opportunities for extended shifts

· Supportive leadership and opportunities for growth

· Paid vacation and sick time

· Paid training and ongoing professional development

· Mileage reimbursement for client-related travel

· Phone bill reimbursement for business-related communications

· Meaningful work that directly improves people’s lives

How to Apply

Submit your resume through this posting. Qualified candidates will be contacted for an interview.

We encourage applications from both experienced Direct Support Professionals and individuals with CNA or related personal care experience

Pay: $20.00 - $26.00 per hour

Benefits:

• Flexible schedule
• Mileage reimbursement
• Paid sick time
• Paid time off
• Paid training
• Referral program

Application Question(s):

• Do you have at least 2 - 3 years of experience working with individuals with developmental disabilities?
• Are you able to pass a DOJ/FBI background check?
• Are you comfortable completing documentation after each shift?
• Are you bilingual in English and Spanish?
• Do you have CPR/First Aid certification?
• Do you have experience working with Regional Centers (SCLARC, HRC, or others)?
• Are you able to lift 30 lbs and perform physical tasks such as walking, bending, and squatting?
• Do you have an active California CNA certification (including passing the state CNA competency exam)?
• Are you able to perform CNA-level personal care tasks such as bathing, hygiene support, cleaning and extended-shift care?
• Do you have experience providing personal care in home-care, facility, or 24-hour support environments?

Education:

• High school or equivalent (Preferred)

License/Certification:

• driver's license (Required)

Ability to Commute:

• Los Angeles County, CA (Required)

Work Location: In person