Seven Hills Foundation
Direct Support Professional Supervisor (4526)
Skills
2 days ago
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Important information
Contract type:
Permanent
Salary:
$21 – $22 / hour
Location:
Worcester, MA, USA
Work mode:
Onsite
Published on:
22 October 2026
What they need
Direct Support Professional Supervisor
Pay: $21hr to $22hr
Schedule: Sunday-Thursday 3-11pm
Lead With Purpose. Support With Impact.
Seven Hills Foundation is seeking experienced and dependable Direct Support Professional Supervisors to lead residential counselor staff in our 24-hour acute and congregate care programs. This role is ideal for a hands-on leader who thrives in fast-paced environments, values teamwork, and is committed to creating safe, structured, and therapeutic spaces for youth.
As a Shift Supervisor, you’ll work in ratio alongside your team—guiding, coaching, and modeling best practices while ensuring the safety and well-being of both staff and youth.
Benefits for Full-time employees:
- Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
- Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
- **Student Loan Assistance:**Consolidation, counseling, & limited employer contribution!
- Discounted Tuition with College & University Partnerships!
- Tuition****Assistance: Reimbursed or prepaid college coursework!
- **Home Mortgage Initiative:**Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!
Work-Life Balance:
- Generous AccruedPaidVacation: 3 weeks in your first year!
- VacationCash-OutOption
- 3PaidPersonal Days
- 11PaidHolidays
- AccruedPaidSick Time
Benefits for Part-time Employees:
- AccruedPaidSick Time
- Enhanced Retirement Plan: 25% - 33% Employer match (Minimum of 20 worked hours per week)
- **Student Loan Assistance:**Consolidation and free debt counseling!
- Personal PTO - (Minimum 20 hour regular part-time schedule - does not apply to per diem)
What You’ll Do
Leadership & Supervision
- Lead and support residential counselor staff during assigned shifts
- Provide coaching, feedback, and real-time guidance to staff
- Ensure all staff receive critical updates, assignments, and shift expectations
- Promote teamwork and address staff concerns promptly and professionally
Safety & Therapeutic Milieu
- Ensure the safety and supervision of youth and staff at all times
- Actively monitor the milieu, identify risks, and take corrective action as needed
- Maintain appropriate client-to-staff ratios and coordinate relief staffing when necessary
- Cultivate a therapeutic environment that supports emotional regulation, social growth, and positive behavior
Program Structure & Daily Operations
- Ensure daily programming schedules and routines are followed
- Support youth participation in activities, meals, chores, and daily living tasks
- Participate in facility upkeep, room checks, and overall cleanliness of the unit
Boundaries, Ethics & Professionalism
- Model and enforce appropriate physical, emotional, logistical, and informational boundaries
- Uphold HIPAA requirements and protect client confidentiality
- Maintain professional, respectful interactions with staff, youth, families, and visitors
Documentation & Compliance
- Review treatment plans and safety plans as needed
- Complete shift notes, logs, medication documentation, and incident reports
- Ensure documentation is accurate, timely, and compliant with agency standards
Crisis Prevention & Intervention
- Utilize CPI de-escalation techniques to prevent and manage crisis situations
- Apply physical management interventions only when necessary and in accordance with training
- Approach all interactions through a trauma-informed, strengths-based, and culturally responsive lens
Why Join Seven Hills Foundation?
At Seven Hills Foundation, your work has a purpose. You’ll join a mission-driven team dedicated to supporting children, adults, and families in building meaningful, fulfilling lives.
We believe in respect, inclusion, collaboration, and the power of every individual to reach their potential. Whether you’re providing direct care, supporting families, working in healthcare, education, administration, or leading a team, your contributions make a difference every day.
When you join Seven Hills Foundation, you become part of a community that values professional growth, teamwork, compassion, and making a positive impact.
- High School Diploma/GED/HiSet
- Standard driver’s license – class C or class D
- 1 – 3 years of related experience
- Experience with youth in a residential setting required.
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