Direct Support Worker

Brisbane & Surrounding Areas | Casual | $43 - $45 per hour

MAKE A REAL DIFFERENCE WITH BTSS

At Better Tomorrow Support Services (BTSS), we believe quality support is about more than simply filling shifts.

We are committed to supporting people to live meaningful lives, build genuine community connections, achieve their goals, and maintain their cultural, spiritual and personal identities.

We're looking for experienced, caring and reliable Disability Support Workers to join our growing Brisbane team and support participants with high and complex support needs.

Are you ready to use your experience to support people with complex needs and be part of a team that truly values the work you do?

Do you have experience supporting people with complex disability, mental health, positive behaviour support, Supported Independent Living (SIL), or high intensity supports?

If you value dignity, respect, person-centred practice and helping people achieve meaningful goals, we'd love to hear from you.

If you're passionate about helping people live life beyond the home supporting participants to access their community, attend church or cultural activities, enjoy day and evening outings, and take part in experiences that reflect their personal beliefs, interests and goals we'd love to hear from you.

At BTSS, our team is supported through ongoing training, mentoring, supervision and opportunities to develop specialist skills in complex disability and high intensity supports.

WHY JOIN BTSS?

Salary Packaging Available

Ongoing Training & Professional Development

Career Development & Leadership Opportunities

Opportunities to Build Specialist Skills in Complex Disability and High-Intensity Supports

Direct Access to Experienced Leaders Who Understand the Job

Regular Support, Supervision & Mentoring

A Team Culture Where People Matter

Join a Growing Organisation Making a Genuine Impact

24/7 Support and Guidance

Buddy Shifts and Structured Onboarding

WHAT WE'RE LOOKING FOR

We're seeking people who genuinely care about making a difference and are committed to delivering high-quality, person-centred support.

Highly Regarded Experience & Attributes

• Experience supporting people with high and complex disability support needs
• Experience providing enteral (PEG) feeding and other high-intensity health supports
• Experience supporting participants with complex behavioural, mental health and disability-related support needs
• Experience implementing Positive Behaviour Support strategies and working within Positive Behaviour Support Plans
• A proactive approach to supporting participants to access their community, build independence and engage in meaningful activities beyond the home
• Commitment to promoting choice, dignity, inclusion and cultural respect in every interaction
• Experience supporting participants to maintain connections with their culture, faith, community and personal interests, including church attendance, cultural events, education, volunteering, sporting activities and recreational pursuits
• Strong communication, documentation and teamwork skills
• Current students or graduates in Nursing, Occupational Therapy, Physiotherapy, Speech Pathology, Psychology, Social Work or other Allied Health disciplines are encouraged to apply and will be highly regarded
• Experience with hoists, manual handling and complex transfers
• Experience driving participants within the community, including use of accessible vehicles
• Current Blue Card, NDIS Worker Screening Clearance, First Aid and CPR (or willingness to obtain)
• Completion of Queensland Foundations of Child Safety Training, or willingness to complete as part of onboarding

ESSENTIAL REQUIREMENTS

• Current Driver's Licence
• First Aid & CPR Certificate
• NDIS Worker Screening Check (Yellow Card)
• Blue Card (Working with Children Check)
• Strong communication and interpersonal skills
• Flexibility to work a variety of shifts, including active nights and sleepovers
• Ability to work independently and collaboratively within a team

THIS IS MORE THAN A JOB

At BTSS, we don't just support people with daily tasks.

We support people to build independence, strengthen relationships, participate in their communities, maintain cultural and faith connections, pursue their interests, achieve personal goals and live the life they choose.

We value support workers who think beyond the four walls of a home and actively help participants create meaningful experiences and opportunities.