Direct Support Worker

Permanent Part-Time – 30 hours per fortnight (3 positions)

From $30.42 per hour + allowances + superannuation

Make a meaningful impact in your community by supporting older people and people with disability to live safely, independently and with dignity in their own homes.

🌟 Why Join Glen Innes Severn Council?
Be part of a team that values professionalism, collaboration and genuine community impact. Benefits include:

• Salary packaging options (novated leasing + remote area housing benefits)
• Long service leave after 5 years
• Corporate wellbeing programs
• Employee vaccinations + PPE supplied
• Ongoing training and professional development

🏡 About the Role
As a Direct Support Worker, you’ll deliver person‑centred support to clients accessing Council’s Life Choices – Support Services across the Glen Innes Severn and Tenterfield LGAs. You’ll help clients maintain independence, wellbeing and quality of life, following Council policies, service standards and legislative requirements.

🔑 Key Responsibilities

• Provide daily living support: meal prep, medication assistance, housekeeping, domestic duties, personal care, hygiene, and transport to appointments.
• Follow individual client routines and care requirements in line with Council’s Domestic & Personal Care standards.
• Report changes in client needs promptly to support ongoing care planning.
• Apply relevant policies, procedures and guidelines, seeking guidance when required.
• Maintain professional boundaries with clients, carers and families.
• Uphold WHS obligations including safe work practices and hazard identification.
• Ensure confidentiality of client information at all times.
• Participate in team meetings, discussions and workshops.
• Work collaboratively to deliver consistent, high‑quality support.
• Provide coaching and guidance to new or relief staff.
• Safely operate household and client support equipment (lifters, wheelchairs, appliances, smartphones, IT devices).
• Undertake basic clinical tasks (e.g., wound care) under direction of a Registered Nurse or GP.

👤 About You

Essential

• Current Class C Driver Licence
• Ability to obtain/maintain: Police Check, NDIS Worker Screening Check, NSW Working With Children Check
• Qualification in Individual Support, Nursing or Community Services (or currently studying)
• Current First Aid Certificate

Desirable

• Previous experience in aged care, disability support or community services

📄 How to Apply

• Before applying, please download and read the Guide to Applying for Employment and the Position Description.
• Upload documents in PDF or Word format only.
• As part of the recruitment process, recommended candidates may be required to complete pre‑employment checks including: reference checks, national police check, functional/medical assessment, qualification verification, WWCC and NDIS verification.
• Recruitment notifications are sent via system‑generated emails (application received, interview booking, confirmation, reference requests, testing/assessments, outcomes). Please ensure your email address is correct and check your junk folder regularly.

📞 Need More Information?

Position enquiries
Kristine Williamson | Coordinator Activity & Care Services | Phone: [02 6730 2506](tel:02 6730 2506)| Email: [email protected]

Application process enquiries:
Helen Stapleton | Human Resources Officer | Phone: [02 6730 2303](tel:02 6730 2303) | Email: [email protected]

Applications close: 5:00pm Monday 28 September 2026

🌈 We Value Diversity

Glen Innes Severn Council is an EEO employer. We encourage applications from women, Aboriginal and Torres Strait Islander peoples, people with disability, and people from diverse cultural backgrounds.

Bernard Smith - General Manager
Promoting a safe and healthy workplace