Director, Business Analytics & Insights

Overview

  Req #JR116099  ·  Analytics  ·  Dallas, TX  ·  Hybrid  ·  Full-TimeDirector, Business Analytics & InsightsA highly visible individual contributor role transforming complex mortgage servicing data into actionable insights that drive operational performance and strategic decision-making across Selene Finance. LocationDallas, TXHybrid scheduleExperience8+ Years AnalyticsMortgage servicing experience requiredRole TypeSenior Individual ContributorHighly visible — hands-on analytics leadershipAbout Selene Finance

Selene Holdings is a multiple-lines business financial services firm encompassing a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. With offices in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT, we are a growing organization where a positive attitude, creative thinking, and a drive to make a difference are core to everything we do.

About the Role

The Director, Business Analytics & Insights is a senior-level, hands-on analytics professional responsible for transforming complex data into actionable business insights that drive operational performance, strategic decision-making, and client outcomes across Selene Finance. This individual will partner with business leaders, investors, clients, and executive stakeholders to analyze servicing and portfolio data, identify opportunities and risks, and provide recommendations that influence business strategy.

This is a highly visible individual contributor role requiring a unique combination of advanced analytical capabilities, deep mortgage servicing knowledge, and strong business acumen. The successful candidate will remain actively involved in data analysis, reporting, dashboard development, and problem-solving rather than leading a team of analysts.

Essential Duties & Responsibilities

• Analyze mortgage servicing, portfolio, and operational data to identify trends, risks, performance gaps, and business opportunities.
• Develop executive dashboards, reports, scorecards, presentations, and data visualizations for internal stakeholders, investors, clients, and parent company leadership.
• Utilize advanced SQL and analytical techniques to query, validate, manipulate, and interpret large datasets; perform root cause analysis on discrepancies, variances, and anomalies.
• Translate complex analytical findings into actionable business recommendations that support operational and strategic decision-making.
• Partner with technology and data teams to ensure data integrity and improve reporting capabilities; collaborate with business leaders to identify improvement opportunities and develop data-driven solutions.
• Present analytical findings and recommendations to senior leadership and external stakeholders in a clear, concise, and compelling manner.
• Manage multiple analytics projects simultaneously; operate effectively in environments with ambiguity by identifying missing information, developing analytical approaches, and driving work independently.

Required Qualifications

• Bachelor's degree in Business, Finance, Statistics, Mathematics, Data Science, Computer Science, Economics, or a related quantitative field.
• 8+ years of analytics, business intelligence, reporting, or data management experience; advanced SQL (T-SQL / Microsoft SQL Server preferred) and Power BI proficiency required.
• Direct mortgage servicing experience required — strong understanding of servicing operations, terminology, reporting, and data structures.
• Experience developing executive dashboards, reporting packages, and analytical presentations; proven ability to present findings to senior leadership, investors, and clients.
• Preferred: Python experience for data analysis, automation, or statistical modeling; experience with investor/client reporting functions and repeatable analytics process development.

Benefits✓Medical, Dental & Vision Insurance✓Matching 401(k) Plan✓Paid Time Off & Paid Holidays✓Company-paid Life Insurance✓Flexible Spending & Health Savings Accounts✓Employee Assistance Program (EAP)Selene Finance LP is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.