Director, Client Leadership

Company Description About Publicis Commerce: Informed by data, our passionate team strives to deliver Hero Moments for our clients’ brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas: Data & Consumer Insights; Shopper Marketing & Integrated RTM; Field Marketing; Events & Activations; Promotional, Risk, Reward & Loyalty and Retail POS Strategy.

Overview We are seeking a proven Director, Client Leadership to oversee integrated omni commerce campaigns for a CPG client. This role requires a deep understanding of traditional brand and shopper marketing, retail media, exceptional client management skills, and the ability to drive business growth. Candidates must reside within commutable distance of our Chicago location for a hybrid work schedule. Primary Responsibilities

• Client Leadership: Serve as one of the primary points of contact between clients and Mars United Commerce. Forge and maintain trust-based relationships with mid-senior clients to secure long-term partnerships.
• Business Planning: Build and deliver annual scopes of work for assigned brands and oversee the completion of contracted deliverables.
• Strategic Planning: Oversee the development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results.
• Team Management: Lead and mentor a team of account managers/account executives, fostering a collaborative, high-performance culture.
• Project Oversight: Ensure work is delivered on time, within budget, and to the highest quality standards. Ensure the company product includes future-forward thinking anchored in business strategy and insights.
• Financial Management: With VP, responsible for assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands.
• Business Development: Expand assigned business by identifying incremental business opportunities, contributing to the company’s overall growth and success.
• Market Insights: Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions.

Skillsets Required Education & Experience

• Bachelor’s degree in advertising, marketing, business, or related field
• Minimum 8 years experience in the CPG industry- with Tier 1 Manufacturers’ Marketing background and/or Shopper Marketing agency experience
• CPG food experience preferred
• Strong business acumen
• Proven team leader with experience managing teams of 2 or more individuals

Skills

• Analytical rigor combined with creative problem-solving skills
• Strong strategic and conceptual thinking skills
• Proven ability to lead and inspire
• Sound decision-making skills with a bias for action
• Excellent verbal, written, presentation, management, listening, and interpersonal skills
• Strong attention to detail
• Dynamic personality able to effectively engage and influence a variety of audiences
• Passionate about business and dissatisfaction with the status quo – always thinking of ways to improve and grow the business
• All other duties as assigned by the manager.

Additional Information The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

Paid Family Care for parents and caregivers for 12 weeks or more

Monetary assistance and support for Adoption, Surrogacy and Fertility

Monetary assistance and support for pet adoption

Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

Tuition Assistance

Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

Matching Gifts programs

Flexible working arrangements

‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits.

Publicis Commerce is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $121,315.00 - USD $174,300.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/1/2026.