Director, Cloud and Platform Manager

The Manager of Cloud & Platforms is responsible for the operational stability, resilience, security, and performance of Microsoft Azure public cloud and on-premises application hosting platforms. The role oversees platform strategy, roadmap development, financial governance, people management, and continuous improvement to ensure reliable, secure, and well-governed platform services aligned with enterprise technology standards and policies.

Key Responsibilities

• Own end-to-end project delivery and BAU operations for Microsoft Azure public cloud and application hosting platform in on-prem datacenters.
• Manage the team’s operating budget, including capacity planning, cost forecasting, vendor/license spend, and identification of cost optimization opportunities across cloud and on-prem estates.
• Standardize end-to-end lifecycle automation for provisioning, post-build configuration, software package deployment, patching, restarts, and decommissioning across public cloud and on-prem servers.
• Own people management for the team, including hiring, performance management, career development, coaching, and workload/resourcing across the former Azure and server sub-teams.
• Ensure 24x7 L2/L3 operational coverage for hybrid cloud platform, partnering with the Command Center (L1) on incident triage, escalation and communications to stakeholders.
• Define and enforce operational standards, runbooks, and automation guardrails to reduce manual toil and improve consistency, reliability, and security posture across the hybrid estate.
• Partner with application, security, and enterprise architecture teams to align infrastructure roadmap, platform capabilities, and automation standards with broader technology strategy.
• Report on project status, BAU health, budget performance, and platform consolidation progress to senior IT leadership, with clear risk, issue, and decision summaries.

Requirements: Experience, Skills & Qualifications

• 10+ years of IT infrastructure experience , including hands-on technical or leadership experience across Microsoft Azure public cloud and on-premises server environments.
• Experience with Windows Server and/or Linux/RHEL infrastructure.
• Proven people management experience, including direct management of a technical team of 10+ engineers .
• Demonstrated experience in hiring, performance management, coaching, career development, and resource planning.
• Experience managing infrastructure project delivery, BAU operations, and team or departmental budgets in a large enterprise environment.
• Strong understanding of hybrid cloud infrastructure operations, platform stability, resilience, security, and performance management.
• Experience with infrastructure automation and standardization across provisioning, configuration management, software deployment, patching, and decommissioning.
• Experience in operational governance, incident and escalation management, risk management, and continuous service improvement.
• Strong stakeholder management and communication skills, including the ability to report operational performance, project status, budgets, risks, and issues to senior IT leadership.