Job Description Summary:

The Director of Customs & Trade Compliance leads the development, implementation, and oversight of customs compliance and import regulatory programs. This role ensures compliance with U.S. import regulations and applicable government agency requirements while supporting efficient and cost-effective import operations.
The Director serves as the primary internal expert on customs and international trade matters and partners with customs brokers, freight forwarders, suppliers, logistics providers, and regulatory agencies to support the uninterrupted movement of goods. The role also provides strategic guidance on tariff classification, country of origin, customs valuation, duty management, and trade risk mitigation.

Job Description:

Key Responsibilities

Customs Compliance Management

• Oversee import compliance activities and ensure adherence to regulatory requirements and company policies.
• Manage customs entry filings and review import documentation for accuracy and completeness.
• Maintain customs records in accordance with federal recordkeeping requirements.
• Develop, implement, and update customs compliance procedures, policies, and internal controls.
• Lead responses to regulatory inquiries, audits, requests for information, notices of action, and related compliance matters.

Tariff Classification and Duty Management

• Establish and maintain tariff classifications for imported products.
• Ensure accurate country-of-origin determinations and product marking compliance.
• Identify opportunities for duty savings and utilization of applicable trade programs.

Import Operations Oversight

• Serve as the primary liaison with customs brokers, freight forwarders, carriers, and government agencies.
• Ensure timely customs clearance and resolve shipment delays or regulatory issues.
• Support supply chain operations by facilitating the efficient movement of imported goods.
• Collaborate with Purchasing, Logistics, Finance, and Operations teams to support business objectives.

Government Agency Relations

• Maintain professional working relationships with applicable regulatory agencies.
• Coordinate import compliance activities involving government agencies, including customs, food safety, consumer product safety, agriculture, and other relevant authorities.