Ladders
Director, Digital Experience (REMOTE EASTERN TIME ZONE)
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
United States
Work mode:
Remote
Published on:
20 September 2026
What they need
For our client, we are seeking a Director, Digital Experience (REMOTE EASTERN TIME ZONE) to join the team of a leader in the Enterprise Technology space.
This leader will own the strategy and execution for the company's global digital properties, with a primary focus on improving the end-to-end user experience across the corporate website and broader digital ecosystem. The role will partner closely with creative, content, development, and operations teams to shape digital priorities, strengthen consistency, and deliver measurable business impact through more effective journeys and content structures.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $214,800 – $398,900 annually
Responsibilities
- Define and lead the experience strategy for the company's corporate website and global digital properties
- Conduct user research and translate findings into actionable user journeys and content structures
- Develop and manage the company's UI kit to ensure consistency and scalability
- Utilize data insights to drive design improvements and enhance business outcomes
- Collaborate with leadership to establish digital priorities and roadmap strategies
- Work alongside creative teams to align content, development, and operations on shared objectives
- Enhance team skills and manage external relationships with partner agencies
Qualifications
- 10+ years in user experience or digital experience, with 5+ years in a leadership role
- Experience managing a large-scale, multi-language corporate website or digital ecosystem
- History of linking experience and user journey work to measurable business outcomes
- Hands-on proficiency with content management systems, design tools, and analytics platforms
- Experience governing a UI kit or design system in collaboration with creative teams
- Capability to influence senior stakeholders and manage competing priorities
- Knowledge of accessibility standards and a proactive approach to compliance
Benefits
- Unlimited paid time off and 12 paid holidays, including 4 global days off
- Paid parental leave: 8 weeks for all parents and 16 weeks for birthing parents
- Medical, dental, and vision coverage starting on the first day
- Mental health support and therapy tools through the Employee Assistance Program
- 401(k) retirement plan with company matching contributions
- Support for fertility, adoption, and surrogacy through Maven
- 24/7 virtual veterinary care at no cost
- Legal services and identity protection options available
- Tax-advantaged spending accounts for healthcare and commuting
- Opportunities for continuous learning and growth via on-demand libraries and workshops
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.
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