Director, Enterprise Systems

We are looking for an AI-forward, strategic Senior Manager to lead our Finance Applications portfolio within Enterprise Systems. This is a high-impact role for a leader who thrives in ambiguity, brings order to complex cross-functional programs, and uses AI as a force multiplier across delivery, design, and decision-making. You will own end-to-end transformation of our Order-to-Cash, Procure-to-Pay, and Record-to-Report ecosystems — partnering with Finance, Procurement, Revenue Operations, IT, and external vendors to deliver outcomes that move the business forward.

If you are equally comfortable architecting a multi-quarter roadmap, stakeholder management, performing RCA, and presenting risk trade-offs to executives — we want to talk to you.

• **Lead with strategy.**Define and own the multi-year roadmap for Finance enterprise applications, aligning technology investments with business objectives across Order-to-Cash, Procure-to-Pay, and Revenue/Close cycles.

• **Turn chaos into clarity.**Step into ambiguous, fast-moving programs and bring structure — clear scope, owners, decisions, and outcomes — without slowing the business down.

• **Drive AI-native delivery.**Embed AI tools (Claude, Microsoft Copilot, and emerging assistants) into how the team operates: requirements drafting, test case generation, change documentation, status reporting, code review, and stakeholder communication. Set the standard for what an AI-augmented Finance Systems team looks like.

• **Own the systems stack.**Provide hands-on leadership across NetSuite, Zuora, SAP Ariba, and Klarity — partnering with admins, developers, and integration teams on configuration, enhancements, integrations, and support.

• **Manage stakeholders end-to-end.**Be the trusted partner to Finance, Accounting, RevOps, Procurement, Legal, and IT leadership. Translate business problems into delivery plans; translate technical trade-offs into business language.

• **Run disciplined programs.**Establish PMO best practices, govern scope/schedule/budget/quality, lead steering committees, manage risks and escalations, and deliver predictably across waterfall, Agile (Scrum/Kanban), and hybrid models.

• **Lead vendors and SIs.**Manage external implementation partners and product vendors — set expectations, hold them to outcomes, and integrate their work cleanly with internal teams.

• **Protect the business.**Ensure compliance with SOX, ITGC, and information security policies. Partner with internal and external auditors as a credible system and process owner.

• **Continuously improve.**Identify automation, simplification, and AI-driven opportunities that reduce cost, accelerate close, improve data quality, and free the team for higher-leverage work.

• **Experience.**15+ years in Enterprise Systems / Technical Program Management, including 5+ years leading Finance application portfolios in mid-to-large enterprises (preferably SaaS, subscription, or high-growth tech).

• **Hands-on systems expertise.**Deep, working knowledge of NetSuite (ERP), Zuora (Revenue) and SAP Ariba (Procure-to-Pay). You can sit with an admin or developer and reason about configuration, data flow, and integration design — not just manage from a distance.

• **AI fluency — hands-on, not theoretical.**Demonstrated, daily use of Claude and/or Microsoft Copilot to ship work faster: writing prompts that get usable output, building lightweight workflows, evaluating AI suggestions critically, and coaching a team/s to do the same.

• **Stakeholder management at the highest level.**Track record of influencing VPs, CFOs, controller, and cross-functional peers — managing divergent expectations and landing decisions in writing.

• **Chaos-to-clarity operator.**Known for walking into messy programs and producing a one-page plan that everyone agrees with by end of week.

• **Program delivery range.**Comfort with both Waterfall and Agile (Scrum, Kanban, Lean); fluent in Jira, Confluence, MS Project, and modern collaboration tooling.

• **Compliance grounding.**Practical understanding of SOX, ITGC, segregation of duties, and audit support for finance systems.

• **Education.**Bachelor’s in Computer Science, Engineering, IT, or related discipline. MBA or advanced technical degree is a plus.

  Nice To have :

• PMP, PgMP, SAFe, or equivalent program management certification.

• Experience with Salesforce, Coupa, or Oracle Fusion Apps adjacent to the core stack.

• Prior experience leading offshore/onshore delivery models from Pune.

• Exposure to data platforms azure datalake and finance analytics.