Director, Global 360 Lead

Who you are

• 12+ years in Strategic Sales, GTM Strategy, Deal Strategy, or GTM Finance, ideally in SaaS or enterprise technology
• Proven experience managing complex, cross-functional transactions with executive-level stakeholders across multiple business units and geographies
• Deep understanding of internal business functions (Finance, Legal, Product, Engineering) and their decision-making processes
• Experience designing deal structures, validating business cases, and managing deal economics at scale
• Demonstrated ability to build and maintain trust across matrixed organizations; experience influencing without direct authority
• Exceptional program management skills with the ability to manage multiple stakeholders, timelines, and priorities simultaneously
• Strategic thinker with a bias for execution and measurable outcomes
• Skilled at building trust and influence across matrixed, global organizations
• Analytical and structured, with a process-oriented mindset
• Strong communicator—able to synthesize and present complex issues clearly to C-level and operational stakeholders
• Comfortable operating in ambiguity and helping bring clarity to others
• Collaborative, proactive, and business outcome-focused
• Intrinsically curious about business model innovation and emerging technologies
• Team player of unquestionable integrity, credibility, and character
• Experience in large global organizations; proven ability to establish trust-based relationships across geographies and functions
• Strong leadership, problem-solving, and decision-making abilities
• Growth mindset with commitment to continuous learning and improvement

What the job involves

• Reporting to the VP, Strategic Revenue Engagements, the Director, Global 360 Lead will be the primary subject matter expert and global orchestrator for complex, cross-geography 360 deal strategy
• You'll anticipate customer needs, design and validate deal structures ahead of escalation, and lead end-to-end strategy for cross-geography 360 opportunities that span multiple business units, regions, and business-enabling functions while balancing OPEX investment, risk considerations, NNACV growth, and long-term profitability
• As the Global 360 Lead, you'll serve as the primary SME for complex global deal structuring and construct design, including Buy From strategy and execution
• You'll maintain cross-business unit (BU) intelligence, proactively identify emerging deal patterns and natural buying events globally, drive cross-functional alignment on multi-BU deal threads, and evolve the global 360 deal execution playbook to improve GTM efficiency, accelerate deal velocity, prevent value leakage, and drive consistency across all geographies
• Lead end-to-end strategy for complex 360 deals; anticipate customer needs and act ahead of escalation to prevent deal stalls
• Serve as SME for complex global deal structuring and construct design, engaging early on high-complexity transactions
• Shape Buy From strategy for global 360 opportunities, aligning internal business commitments, procurement dynamics, investment trade-offs, and sales objectives
• Proactively build and validate business cases for high-value global transactions; maintain operational rigor on deal economics, financial constructs, OPEX investment, and NNACV impact
• Maintain cross-BU intelligence and proactively identify emerging deal patterns and strategic opportunities globally
• Own the global portfolio view of active and emerging 360 opportunities, including intake, qualification, prioritization, patterns, blockers, whitespace, and unified visibility across geographies, functions, and business units
• Drive cross-functional alignment on multi-BU deal threads; productively resolve blockers before they derail deals
• Prepare executive-ready recommendations on deal strategy, trade-offs, risks, and approval paths for the most complex global opportunities
• Own and continuously evolve the global 360 deal execution playbook
• Build and push best practices to the field proactively; create alignment on deal execution standards across geographies
• Define the global governance and intake model for identifying, qualifying, prioritizing, and routing 360 opportunities consistently across regions
• Enable Geo Leads with repeatable guidance, templates, decision frameworks, and coaching to drive consistent execution while adapting to local market needs
• Continuously surface and operationalize natural buying events, renewal cycles, and expansion opportunities to drive incremental global pipeline and avoid value leakage from unplanned or misaligned deal activity
• Establish an operating cadence with Geo Leads and key stakeholders to inspect pipeline, deal quality, execution risks, and required interventions
• Lead strategic partner (SI/Spend/SPC) engagement on Large Global Programs; proactively engage on complex partnership constructs
• Build deep cross-functional relationships and maintain executive alignment
• Cultivate trusted relationships with business owners and executive sponsors across the enterprise to support proactive deal engagement and GTM alignment
• Serve as the global liaison across business-enabling functions such as Product Engineering, Global Cloud Services, Finance, Legal, Global Sourcing, Revenue Accounting, and executive sponsors when 360 activity requires enterprise-wide alignment
• Act as a strategic advisor across functions, translating business goals into actionable deal strategy and construct recommendations
• Partner closely with Finance, Revenue Accounting, Global Sourcing, Legal, and other stakeholders to streamline deal approval and execution pathways
• Own escalation management for complex cross-functional blockers that span Finance, Legal, Product, Sourcing, Revenue Accounting, and executive sponsors
• Drive continuous improvement and insights generation
• Lead post-mortems and insights generation for closed global 360 deals, translating outcomes into scalable process improvements, approval pathway refinements, and strategy updates that reduce repeat friction
• Identify commercial innovations, partnership models, and deal constructs that can be scaled globally based on what is working in-market
• Own and continuously evolve the global 360 deal execution playbook; push best practices to the field proactively
• Evolve frameworks such as decision matrices, budgeting guidance, and approval processes to enable faster, smarter deal execution
• Measure of Success:
• Increased speed and effectiveness of global 360 deal execution across all geographies
• Scaled adoption of 360 strategies, processes, and operating standards across the field
• Proactive identification and qualification of high-value cross-geography opportunities ahead of field escalation
• Strong feedback and trust from Elevate Complex Deal Leaders, geographic deal leads, and internal cross-functional stakeholders
• Improved ability to balance investment discipline with revenue growth, including reduced value leakage and stronger alignment between OPEX commitments and NNACV outcomes
• Demonstrated improvement in deal economics, construct quality, and execution rigor over time

Benefits

• Generous family leave
• Matched donations
• Annual learning stipends
• Flexible PTO
• Competitive retirement plan
• Paid volunteer time