Director, Lab Operations (Lab)

Posting Date 06/23/2026

3000 Davita Way, Deland, Florida, 32724-2039, United States of America

The Director, Lab Operations is responsible for the day to day technical and scientific operation of the laboratory and other duties as delegated by the Medical Director. The position provides for the overall operation, leadership, direction, and administration of the Clinical Laboratories in accordance with federal and state regulations governing clinical laboratories. This position reports to the VP, Lab Operations.

Essential Duties & Responsibilities

• Establishes operational and strategic objectives and work plans for the clinical laboratory
• Develops, monitors and utilizes data to evaluate and drive operational and business decisions
• Manages laboratory operations within the budget with financial goal improvement through cost savings initiatives and improved productivity
• Standardizes and consolidates policy and procedure for services as needed at all lab sites
• Facilitates coordination of communication between all departments and across shifts
• Ensures teammates competencies in performing, recording and reporting test results accurately, promptly and proficiently assuring compliance with applicable regulations
• Ensures quality control and quality assurance programs are established and maintained to assure the quality of laboratory services provided
• Oversees compliance with DaVita policy and procedures in accordance with federal, state and local regulations
• Ensures good customer relations for both internal and external clients, following up on problems providing timely resolution
• Delivers status reports to administration monitoring daily operations and project updates
• Oversees the development of the laboratory service line's plans and programs in evaluation of long-range planning for internal and external business line opportunities
• Provides leadership to direct reports:
• Help direct reports overcome any organizational obstacles encountered
• Know, understand, implement, follow, and communicate to teammates DaVita employment policies and procedures, awards, and other opportunities within company and foster a positive work environment
• Facilitate teammate development (PDRs, coaching, mentoring, DaVita training, outside training); collaborate with direct reports to create professional development goals
• Monitors workflows and delegates responsibilities to team members, assists in scheduling personnel and time-keeping functions;
• Manages all teammate employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required;
• Plans, organizes and supervises teammates to ensure high quality teammate customer service:
• Provide work direction for department teammates
• Determine staffing plans that promote the most effective use of all teammates ensure coverage during teammate absences
• Maintains teammate records to include written performance evaluation of all staff records to be kept in compliance with DaVita policy and any applicable laws:
• Ensure accurate, timely processing of Workday tasks
• Evaluate, record and process teammate reviews and compensation according to company policy and in timely manner
• Review and approve time cards of teammates as required for payroll
• Knows, understands, follows, and implements basic wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment
• Develops and conducts educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to provide knowledgeable, accurate work output
• Maintains familiarity with and communicate to teammates DaVita programs impacting teammates including but not limited to Triple Crown
• Other duties as assigned
• Bachelor’s degree in Medical Technology or related sciences required; Advance degree (MBA, MPH, MHA) highly preferred
• Medical Technologist approved registry required
• Minimum of eight (8) years laboratory management experience of similar size and scope required; Ten (10) years highly preferred
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook

What We’ll Provide More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. Beware of Recruitment Fraud DaVita will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the DaVita secure network. If you receive a request like this, it is not legitimate. Do not share your information.

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