Director, Learning & Development

An exciting and immediate career opportunity is currently available at WFCU Credit Union for a:

Director, Learning & Development

Are you passionate about helping people grow and succeed at work? As the Director, Learning & Development at WFCU, you’ll shape how employees build skills, develop leaders and grow their careers. Leading a small team, you’ll create and deliver learning programs that give employees the tools, training and support they need to perform at their best and contribute to WFCU’s success.

Position Type: Vacant Position

Salary Range: $102,000 - $152,000

What You’ll Do:

• Assess organizational learning needs and determine the best approach;—develop and facilitate internal workshops, hands-on activities, and team-building sessions, or recommend appropriate external training providers when specialized expertise is required.
• Develop and implement a learning and leadership development plan aligned with WFCU’s strategic priorities and evolving workforce needs.
• Lead the employee development team while overseeing multiple learning initiatives. Set priorities, keep programs on track, and ensure the portfolio remains aligned with the credit union’s needs and WFCU’s strategy.
• Oversee the new employee orientation program ensuring it delivers an exceptional learning experience.
• Partner with employees and leaders to identify career growth opportunities and support meaningful career development within WFCU.
• Ensure all training materials are current, relevant, and easy to follow.
• Define learning metrics, report on program results, emerging trends and opportunities for improvement.
• Assess and evaluate our learning management system capabilities to ensure it meets programming and operational needs.
• Help plan and monitor the training budget.

What We’re Looking For:

• A degree in human resources, education, or a similar business-related field.
• A certification in talent development (like ATD CPTD/CPLP).
• At least 8 years of corporate experience helping organizations grow and develop their people.
• Experience designing and delivering corporate learning programs using adult-learning principles and blended approaches that combine online and in-person instruction.
• A strong background in leadership development, planning for future leaders within organizations, and corporate coaching.
• Hands on experienc using learning management systems and analyzing data.
• Curiosity about new technology and using it to create better learning engagement & outcomes.
• Great skills leading workshops, coaching, and communicating with others.
• Strong business acumen and a demonstrated ability to influence decisions and align stakeholders around organizational priorities. Good business sense and a proven ability to influence decisions.
• Willingness to travel within Ontario.

Nice to Have:

• Experience in the credit union or financial services industry.
• Technical skills for creating training content.

If you feel you’re a great fit, let us know why!

Work Location: This role is required to work on-site and may be located in Windsor, Kitchener, or Toronto.

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Suzanne Leonard AVP, Human Resources - WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
[email protected]

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you'll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to "hire the best, treat them well, and see them stay" is a point of pride and a key factor in our employees' success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It's an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

Pay: $102,000.00-$152,000.00 per year

Work Location: In person