Director of Administration

Cross Lane Community Church

Job Description

Job Title: Director of Administration

Job Focus: The Director of Administration must possess a servant’s heart, spiritual maturity,

strong organizational leadership, and financial discretion while overseeing finances, systems

and administration, Sunday experience, missions and outreach, and additional ministry

responsibilities as needed in support of the mission of “Bringing People to Jesus.”

Responsibilities:

1. Financial Oversight and Stewardship

● Oversee day-to-day financial operations and coordinate church business with banking,

payroll, retirement accounts, and other institutions as needed.

● Lead the annual budgeting process with the Senior Pastor, ministry leaders, and elders,

and monitor income and expenses throughout the year.

● Oversee church credit cards, expense documentation, reimbursements, Sunday

offerings, counting and deposits, and online giving systems.

● Provide accurate financial reports and maintain appropriate internal controls,

confidentiality, integrity, and accountability.

2. Systems and Administration

● Serve as the primary administrator for Planning Center Online (PCO), including People,

Giving, Services, Registrations, and Check-Ins.

● Create and maintain PCO workflows for guest follow-up, next steps, volunteer

onboarding, registrations, pastoral care, and other ministry processes.

● Train staff and leaders, maintain permissions and data integrity, and improve systems

that strengthen communication, accountability, staff capability, and ministry

effectiveness.

● Identify areas where processes can be improved and work collaboratively with staff to

create systems that better serve guests, volunteers and ministries.

3. Sunday Experience

● Lead the Sunday experience from parking lot to parking lot through the eyes of a guest,

identifying and removing barriers that may keep people from feeling welcomed, informed

and connected.

● Oversee Sunday Experience Team, including parking, security, greeters, ushers, the

Welcome Center, communion and offering.

● Recruit, schedule, train, encourage and care for Sunday Experience Team volunteers

while identifying and developing leaders for each area.

● Establish and communicate clear expectations, procedures, and regular training for

Sunday Experience Team volunteers, including scheduling, arrival and departure

expectations, guest engagement, emergency response, and other areas necessary to

create a consistent and welcoming environment.

● Work collaboratively with staff to identify and improve barriers within the overall guest

experience while respecting the leadership and responsibility of individual ministry areas.

4. Missions and Outreach

● Direct the local and global mission strategy of Cross Lane, including the oversight of

mission trips, benevolence, and community-focused initiatives.

● Foster and sustain meaningful connections with mission organizations and partners,

managing financial support, consistent communication, and future partnership growth.

● Organize special outreach projects and ministries designed to address the tangible

needs of the congregation and the local community.

● Identify, recruit, and equip leaders and volunteers to engage in service through outreach

endeavors and mission-related opportunities that impact lives.

5. Leadership and Other Responsibilities

● Participate in weekly staff meetings and quarterly elder meetings, providing clear

communication and reporting for assigned areas.

● Work across staff and ministry areas to support church priorities and improve overall

ministry effectiveness.

● Develop annual goals and measure progress for systems, Sunday experience, financial

stewardship and missions and outreach with the Senior Pastor.

● Represent Cross Lane Community Church well and assist with additional ministry

responsibilities as needs arise, including temporary coverage, emerging ministry needs,

or other areas where the individual has the capacity and gifting to serve.

Reporting Relationships:

Reports to: Senior Pastor, Elders

Supervise: Sunday Experience Team leaders and volunteers, Missions and Outreach

volunteers, and other ministry volunteers specifically assigned to the role.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Professional development assistance

Work Location: In person