Director of Operations & Integrator

Reports to: Founder & CEO

Location: Atlanta/Alpharetta, Georgia preferred; relocation candidates welcome

Employment: Full-time

Compensation: $120,000–$125,000 annually; negotiable based on experience and location

Relocation: $5,000 relocation bonus available

At Speak Your Way To Cash®, we’ve grown from zero to an Inc. 5000 company, and we’re just getting started. We help experts and entrepreneurs turn their voices, knowledge, and expertise into revenue through coaching, online education, live events, and training.

We’re hiring an experienced operations leader who has helped scale a business, led domestic and international teams, and built systems that let a company run independently of its founder. You will own execution across the business and bring direct experience in the coaching or online education industry.

The One-Sentence Test

If the CEO is still assigning tasks, chasing updates, building project plans, or managing daily execution, this role is not working. The right person builds the team and systems that allow the company to run for 30 days without her managing operations.

The Mission

Turn the CEO’s vision into consistent execution and remove founder dependency from daily operations.

You own the people, systems, projects, launches, events, financial visibility, and accountability that keep the business moving. Your work frees the CEO to focus on revenue generation, speaking, partnerships, and the brand. Our business runs on events and monthly launches, so understanding how those activities work is central to this role.

What Winning Looks Like

The CEO spends less than 10% of her time on operations.

Team members know their priorities, owners, deadlines, and measures of success.

Every launch and event has an operating plan, budget, accountable owner, and follow-up process.

Domestic and international team members deliver consistently without the CEO chasing progress.

Documented systems are followed, maintained, and improved.

AI systems and automation reduce manual work and improve reporting and execution.

Revenue, expenses, cash flow, and profitability are visible, with corrective action taken early.

The CEO receives clear dashboards and recommendations, and the business keeps moving during her absence.

Your First 14 Days

Days 1–3 | CEO Extraction

Capture the founder’s vision, revenue goals, offers, client journey, monthly launch calendar, event commitments, team responsibilities, and decision-making processes. Identify where the company still depends on her knowledge, approvals, or follow-up.

Days 4–7 | Business Audit

Audit operations, finances, team capacity, contractors, vendors, software, sales handoffs, customer success, events, and reporting. Identify unnecessary spending, revenue leaks, missing ownership, manual work, and AI or automation opportunities. Present prioritized recommendations.

Days 8–14 | System Buildout

Begin implementing the operating structure: project plans, team accountability, launch and event workflows, SOPs, financial reporting, and a company KPI dashboard. Establish how the team will use each system and how you will monitor adoption.

Deliverables Due by Day 14

CEO Extraction Report and Team Accountability Map

Operations Audit, Systems Audit, and Cost Reduction Report

90-Day Operations Plan with priorities, owners, deadlines, and success measures

Company KPI Dashboard and System Compliance Plan

Daily Responsibilities

Lead execution across the domestic and international team; resolve blockers, clarify priorities, and address missed commitments.

Own active projects from planning through completion, with clear owners, deadlines, dependencies, and risk management.

Oversee launch execution, including registrations, applications, attendance, sales follow-up, conversions, and revenue performance.

Oversee event readiness across venues, hotels, production, speakers, sponsors, vendors, staffing, and attendee experience.

Monitor revenue, expenses, cash flow, contractor costs, and vendor commitments; identify issues and act on them.

Build, test, and maintain AI-enabled workflows, internal tools, and automations that solve operating problems.

Resolve routine operational decisions and coordinate with the executive support team to protect the CEO’s time.

Weekly Responsibilities

Lead the executive meeting with a clear view of performance, risks, decisions, and recommended actions.

Hold one-on-ones, review team KPIs, coach leaders, and address performance gaps.

Review upcoming launches and events for budget, staffing, readiness, and execution risks.

Oversee recruiting, onboarding, and capacity planning as business needs change.

Deliver one dashboard covering revenue, pipeline, marketing, sales, customer success, events, and team performance.

Monthly Responsibilities

Review business performance against revenue, profitability, and operating goals.

Own the operating plan for monthly launches and lead post-launch reviews.

Review the P&L, budgets, cash flow, and event economics; recommend actions that protect margins.

Audit recurring expenses and negotiate vendor, venue, hotel, and service contracts.

Evaluate team performance and capacity, improve systems, and update priorities with the CEO.

System Ownership & Compliance

You own each system from design through daily use. Maintain SOPs, checklists, training, reporting, and accountability mechanisms. Confirm the team follows the process and improve it when results show a problem.

What You Bring

Required Experience

Established operations leadership: At least seven years of operations leadership, including at least three prior Director of Operations or equivalent COO/President-level operating roles, or more than 10 years in one comparable role. You have already owned company-wide execution and team accountability.

Relevant industry experience: Direct operations leadership in a coaching or online education business, with an understanding of premium programs, client delivery, sales, and events.

Demonstrated business scaling: A clear record of personally leading the operations that helped grow a company from approximately $5 million to $25 million or more in revenue, or from approximately $5 million to $100 million or more. Be ready to explain the starting point, ending point, timeframe, and your contribution.

Founder independence: Evidence that you moved decisions, knowledge, and execution into a team and operating system so the founder could step away from daily management.

Hands-on AI systems development: Ability to build AI operational systems and use AI-assisted development, including vibe coding, to create useful internal tools and automations. Be prepared to demonstrate what you built, how it works, and its business impact.

Domestic and international team leadership: Experience managing employees, contractors, or leaders across countries and time zones, with clear accountability and performance standards.

Event operations and negotiation: Experience running events, owning logistics and budgets, negotiating contracts, and coordinating vendors and teams through delivery.

Financial ownership: Strong P&L, budgeting, cash flow, cost control, profitability, and executive reporting skills.

Independent execution: Strong project management, judgment, communication, and the ability to turn broad goals into completed work without continual founder direction.

Preferred Experience

Operations ownership in a business with recurring launches, especially monthly launches and six- or seven-figure campaigns.

Experience preparing a company for an exit, supporting an acquisition, or founding, scaling, and successfully exiting a business.

A bachelor’s degree or higher. Substantial relevant leadership experience and demonstrated results will also be considered.

Who You Are

You have done this work before and can explain your results with specifics. You are comfortable making decisions, holding a distributed team accountable, negotiating firmly, and working directly with a founder. You combine strategic judgment with the willingness to build systems and manage execution yourself.

Compensation & Additional Information

Annual compensation of $120,000–$125,000, negotiable based on experience and location.

Atlanta/Alpharetta-area candidates are preferred. Candidates willing to relocate will be considered, with a $5,000 relocation bonus available.

This full-time role reports directly to the Founder & CEO and carries substantial operating ownership and accountability.

Selected candidates will complete a written interview. Finalists should be prepared to demonstrate their AI systems work, discuss their operating results in detail, and complete a practical operating-plan assessment focused on their first 14 days.

Pay: $120,000.00 - $125,000.00 per year

Benefits:

• Relocation assistance

Application Question(s):

• Which best describes your previous operations leadership experience?
• Have you directly led operations for a coaching or online education business?
• Have you personally owned event operations, including budgets, vendor or venue contract negotiations, logistics, staffing, and execution?

Ability to Commute:

• Atlanta, GA 30332 (Preferred)

Work Location: Hybrid remote in Atlanta, GA 30332