Director of Operations

Company description:

The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.

Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of $19.5 billion in FY25. We provide our network with marketing, purchasing, warehousing, distribution and systems support

Job description:

Bring discipline, pace and heart to a national business in motion.

At Metcash Food, you're part of something bigger — the power behind local business, supporting over 1,600 independently owned stores across Australia and New Zealand.

We're looking for a bold, commercially sharp operations leader to lead the turnaround, integration and performance of our Food Service & Convenience network — including Superior Food Group, Campbells and related entities.

About the Opportunity

As Director of Operations, this role reports to the CEO Food Service & Convenience and is a key member of the Food Service & Convenience Leadership Team.

In this role, you will lead a national network of approx. 35 sites and 2,000 team members, driving branch-level P&L, operational discipline, customer experience and transformation as the business moves into a more unified Metcash operating model.

What you'll do

• Lead multi-site operational performance across the FS&C network

• Drive profitability, accountability and consistent operating rhythms

• Integrate teams, processes and ways of working post-acquisition

• Lift safety, compliance, productivity and customer outcomes

• Partner across sales, supply chain and functions to deliver results

What you'll bring

• Senior multi-site operations leadership experience

• Strong P&L and commercial acumen

• Turnaround, transformation or integration experience

• Supply chain, distribution, wholesale, retail or food service background

• A clear, values-led leadership style that builds trust and momentum

What's on offer

We're proud to offer a workplace that supports your well-being, growth and belonging:

🏖️ 5th week annual leave, 2 well-being days + 1 volunteer day
📚 Learning and career development opportunities
👶 12 weeks gender-neutral paid parental leave
🌈 Bronze Employer for LGBTQ Inclusion
⚖️ Gender pay gap under 5%
🧠 Gold accreditation by Mental Health Australia
🏡 Flex Ready, Family Friendly Workplace accredited + hybrid options

About Us

Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales FY25 and a proud place in the ASX Top 125. Through our food, liquor and hardware pillars, we help independent retailers become the Best Store in Their Town.

Join us — and help local businesses thrive.

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