Director of Operations

Duties Description The Director of Operations provides high-level executive and operational support while overseeing select operational service functions on behalf of Executive leadership. The position serves as a key liaison across program areas and ensures the coordination and execution of executive priorities though operational oversight, supervision of designated operational functions, and financial oversight and coordination.

This role includes supervision of information technology (IT) and facilities operations. The incumbent exercises independent judgment in managing priorities, resolving operational issues, and ensuring alignment and executive directives.

Responsibilities:

Executive Support

Provide high-level administrative support to executive leadership, including calendar management, meeting coordination, and correspondence

Prepare and review reports, presentations, and briefing materials

Coordinate communications and follow-up on behalf of Executive leadership

Track and ensure completion of executive priorities and assignments

Operational Coordination

Oversee select operational service functions as assigned by Executive leadership

Ensure alignment of operational activities with executive priorities and Agency needs

Monitor performance and service delivery across assigned functional areas

Identify operational issues and recommend solutions to Executive leadership

IT & Facilities

Provide supervisory oversight and direction of IT, facilities operations, and the Assistant Office Services Manager

Direct the work of staff and oversee service delivery within these functional areas

Monitor workload, performance, and operational effectiveness

Coordinate with internal stakeholders and external vendors

Ensure operations align with Agency policies and executive priorities

Coordinate facility-related operations including maintenance, safety compliance, and vendor services

Monitor service needs and resolve operational issues impacting the work environment

Ensure coordination and effectiveness of facility, logistical, and support service functions through supervisory structure

Financial Coordination & Oversight

Monitor and track financial activities, including purchasing, contracts, and expenditures

Coordinate procurement processes and related documentation

Review transactions for accuracy and policy compliance

Coordinate and monitor budget tracking, reconciliation, and reporting

Analyze financial activity and identify trends, risks, or discrepancies and provide recommendations to Executive leadership

Meetings & Project Tracking

Coordinate Executive meetings and prepare supporting materials

Track action items and ensure follow-through on assignments

Support cross-functional initiatives as directed by Executive leadership

Minimum Qualifications Bachelor’s degree and a minimum of four (4) years of relevant experience in executive support, operations coordination, or financial/process support*

OR

Associate’s degree and four (4) years of relevant experience

OR

An equivalent combination of education and experiences as defined by Civil Service guidelines

• Substitutions: four years of specialized experience or associate’s degree and two years of specialized experience may substitute for bachelor’s degree; J.D. or master’s degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience

Additional Comments Preferred Qualifications:

Experience supporting executive leadership

Experience coordinating IT, facilities, or financial processes

Knowledge of procurement and budget procedures

Strong organizational and analytical skills

Excellent written and verbal communication

Telework may be available 5 out of 10 days per pay period. Subject to current policies and procedures, along with Supervisor approval.

The Adirondack Park Agency is an Equal Opportunity Employer.

Some positions may require additional credentials or a background check to verify your identity.