Director of Process Transformation

Key Responsibilities

Business Process Improvement

• Provide strategic leadership, vision, and governance for enterprise-wide business process transformation, ERP optimization, and digital transformation initiatives.
• Define and execute the long-term vision, strategy, and roadmap for the ERP ecosystem to support business growth, operational excellence, and organizational objectives.
• Align ERP strategies, digital initiatives, and process transformation programs with the company's overall business strategy.
• Lead end-to-end business process redesign and Lean transformation initiatives to improve efficiency, productivity, and operational performance.
• Evaluate existing business processes and identify opportunities for process optimization, automation, and standardization through ERP capabilities and digital technologies.
• Collaborate with senior business leaders and cross-functional stakeholders to identify transformation opportunities and deliver sustainable business improvements.
• Oversee the planning, execution, and governance of ERP implementation, enhancement, integration, and digital transformation projects, ensuring delivery on time, within scope, and within budget.
• Coordinate with internal development teams, external vendors, and system integrators to deliver ERP customizations, system integrations, upgrades, and technical enhancements.
• Establish governance frameworks, project standards, and best practices to ensure successful execution of transformation initiatives.
• Manage strategic relationships with software vendors, technology partners, and system integrators to maximize business value and solution effectiveness.
• Monitor project performance, manage risks and issues, and provide regular updates and strategic recommendations to executive leadership.
• Drive continuous improvement by leveraging emerging technologies, automation, and best practices to enhance business capabilities and organizational agility.

Automation

• Define and execute the enterprise-wide digital automation strategy aligned with global business goals.
• Evaluate new technologies to continually modernize the company's tech Lead the assessment of current business workflows across departments Redesign and streamline end-to-end processes to eliminate waste, reduce cycle times, and maximize overall productivity.
• ฺฺBuild deploy and govern the automation solutions.
• Oversee the portfolio of automation projects, ensuring delivery on time, within budget Oversee the design and analytics, data modeling, and executive dashboards.
• Translate complex data science and statistical findings into clear, high-impact business strategies Perform quick win solution to solve the problem driving the AI initiative from conceptual to production deployment.

Qualification:

• Bachelor's degree or higher in Industrial Engineering, Computer Science, Information Technology, Operational Research or any related field.

• 10 years up Strong Experience in Process Improvement and Project Management

• Advanced knowledge in SAP, ERP, Accounting, BA

• Experience in Digital Platform, Retail, Energy industry are preferred.

• Strong analytical, innovative and logical thinking, problem solving, and problem identification skills.

• Good leadership skill, relationship building, interpersonal, communications, and persuasive skills.

• Excellent verbal and written communication skills in English and Thai