I
Instacart
Director of Product (Logistics)
Skills
E-commerce WebsitesProduct ManagementData ScienceMachine LearningSupply Chain
18 days ago
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Important information
Contract type:
Permanent
Salary:
$242,000 – $307,000 / year
Location:
Remote, OR 97458, USA
Work mode:
Onsite
Published on:
4 October 2026
What they need
- Instacart’s Logistics Product team owns the multi-sided fulfillment engine that powers every order on the platform
- We deliver fast and affordable delivery and pickup for customers; flexible, reliable, and competitive earnings for shoppers; and continuously improving efficiency and quality for the marketplace as a whole
- Logistics runs on ML and optimization at its core — how we batch orders, match them to shoppers, position and pay shoppers for their work, and route them physically — making this one of the most technically deep and commercially consequential product areas at Instacart
- We’re looking for a Director of Product to lead the Logistics product organization and take it to its next phase of growth
- This is a highly visible leadership role with executive sponsorship, owning a pillar with company-wide impact on Instacart’s long-term growth and profitability
- You will set the multi-year vision and strategy for Logistics, lead and grow a team of product managers, and partner closely with engineering, machine learning, data science, and operations to build products that generate value for all sides of the marketplace
- You will be responsible for key outcomes core to the company’s success — fulfillment cost, speed, quality, and shopper experience — and trusted to make fast, high-quality decisions in a complex, ambiguous, and highly interconnected domain
- Own the multi-year product vision, strategy, and roadmap for Logistics — spanning service coverage, delivery speed, order batching and routing, shopper matching, positioning, and pay — and drive cross-company momentum behind it
- Partner with the company’s executive leadership to define, prioritize, and deliver the strategy, translating complex, interconnected tradeoffs into crisp narratives that align the organization
- Solve complex fulfillment problems and build 0-to-1 products and services that create synergistic value across customers, shoppers, and retailers, while continuously improving efficiency, speed, and quality at scale
- Lead, hire, develop, and grow a high-performing team of product managers; establish operating rhythms, hiring plans, and development frameworks that build a healthy, high-trust team and develop leaders who set the pace
- Act as a trusted partner to engineering and ML leadership on complex, high-stakes technical tradeoffs; anticipate where to focus the team ahead of the business impact becoming obvious
- Define clear success metrics and maintain a rigorous experimentation portfolio with a consistent cadence, using data, first-principles thinking, and user research to make sound, sometimes irreversible, tradeoffs
- Lead cross-org initiatives that measurably improve org health, and mentor and uplevel PMs across the broader organization- 10+ years of product management or similar experience, including 4+ years managing and developing product managers (including senior PMs)
- Excellent written and verbal communication; able to influence executive leadership and align cross-functional teams in a complex domain
- Demonstrated ability to hire, develop, and retain high-performing PMs and build healthy, high-trust teams
- Strong marketplace or systems thinking — the ability to reason about multi-sided marketplace interactions and long-term vs. short-term tradeoffs, heavily informed by data as well as user research
- Proven track record leading multi-quarter initiatives and delivering impactful products measured by hard business outcomes (e.g., cost, speed, quality)
- Strong technical fluency with ML- and algorithms-driven products; comfortable working through complex technical tradeoffs alongside engineering and ML leaders
- Experience in a multi-sided dynamic marketplace-oriented role, envisioning or evaluating algorithms-based products and services
- Background in logistics, fulfillment, supply chain, or operationally complex physical environments
- Experience with e-commerce or grocery technology
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