Director of Talent Programs

Who you are

• 5-7 years of experience in Talent Management, HR Operations, Talent Operations, Program Management, or related People functions
• Experience leading enterprise-wide or global people programs
• Demonstrated success building scalable processes and operational frameworks
• Strong project and program management experience with multiple concurrent initiatives
• Strong analytical skills with the ability to translate data into recommendations
• We encourage you to apply even if you don’t meet all the requirements!

What the job involves

• The Director, Talent Programs is a strategic program management leader responsible for delivering and continuously improving high-impact talent and employee programs across Zeta Global
• This role will lead complex, cross-functional work across performance management, engagement surveys, global talent programs, and recruiting projects
• Reporting to the Senior Director, Talent Development & Experience, this role partners closely with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, People Operations, and business leaders to create a seamless experience from candidate acceptance through onboarding, development, engagement, and ongoing employee milestones
• Partner with the Senior Director, Talent Development & Experience to execute Zeta’s global talent strategy across the employee lifecycle, such as recruiting projects, performance management, engagement surveys, and ad hoc projects
• Translate strategic priorities into clear project plans, governance structures, timelines, communications, and measurable outcomes across multiple concurrent workstreams
• Lead the day-to-day planning and operational execution of global talent programs, including performance management and engagement-survey cycles, from project planning through reporting, action planning, and continuous improvement
• Build scalable program operations through standardized processes, annual planning rhythms, project-management practices, and clear ownership across global initiatives
• Drive operational excellence across recruiting, onboarding, communications, projects, and development to improve consistency, efficiency, and employee experience
• Partner closely with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, People Operations, Employee Experience, and regional leaders to deliver connected, globally consistent programs and support priority recruiting projects
• Leverage data, employee feedback, and operational insights to evaluate program effectiveness, identify improvement opportunities, and surface recommendations that inform talent strategy and organizational effectiveness
• Data, Insights & AI Enablement:
• Develop dashboards and operational reporting that measure program effectiveness and employee experience
• Partner with the broader People Team to identify trends, recommend improvements, and support business decision-making
• Ensure survey insights translate into actionable recommendations and program improvements