Mywhy
Director Operations
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹3,000,000 – ₹3,500,000 / year
Location:
Delhi, India
Work mode:
Onsite
Published on:
26 August 2026
What they need
10+ years of experience in BPO / Call Center / Contact Center Operations
Strong experience in senior operations leadership
Experience managing large teams & multiple processes/sites
Expertise in P&L, revenue, cost, productivity & profitability
Required Candidate profile
Excellent experience in KPI, SLA, CSAT, quality & performance management
Strong client and stakeholder-management skills
Proven experience in handling critical escalations
Perks and benefits
Contact at [email protected] or 7880527464
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