JOB SUMMARY:

Under the general direction of the Assistant City Manager, performs highly responsible management and complex professional administrative work involving planning, organizing, staffing, directing, and controlling the activities of the City's Parking and Code Compliance Office. Primary responsibilities include planning, budgeting, organizing, motivating, and managing personnel. Work is reviewed through conferences and written reports for adherence to established policies, work objectives, and general observation.

The Requirements

EDUCATION/EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

Bachelor’s Degree from an accredited college or university with major course work in public or business administration, supplemented by five (5) years of supervisory experience in municipal administration including experience managing code, public parking, in a central business district and tourism-based area, or an equivalent combination of training and experience.

Preferred:

Master’s Degree from an accredited college or university with major course work in public or business administration, supplemented by seven (7) years of supervisory experience in municipal administration.

Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid Driver’s License: With proof of automobile insurance
Background Check: Must have an acceptable background record
Driving Abstract: Must have an acceptable driving record

The Examination

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

Manages assigned services, operations, and activities of the Parking and Code Compliance Office including all parking, enforcement of building, health and safety, vehicle, City and/or municipal and zoning codes.
Supervises the day-to-day operations of Parking and Code Compliance staff; reviews and evaluates the work of office personnel; collects, analyzes, and interprets work product data for purposes of special studies and reports.
Develops action plans and initiatives related to parking and code compliance program operation to improve efficient and effective enforcement related to parking, housing, dangerous buildings, business licenses, improper or illegal signage, and other health and/or safety violations.
Serves as the liaison for Parking and Code Compliance to other departments, offices and outside agencies; attends various meetings to work with and educate citizens; responds to and resolves difficult and sensitive inquiries and complaints; negotiates and resolves sensitive and controversial issues.
Oversees and recommends the development and administration of the Parking and Code Compliance Office annual budget; is responsible for forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
Participates in field investigations; conducts site visits, reviews reports prepared by Parking and Code Compliance Officers; issues citations and prepares requests for criminal complaints as needed.
Prepares cases for prosecution and may testify in court regarding compliance action; may package relevant materials and documentation for Special Magistrate hearings.
Develops, coordinates, and participates in educational and other community outreach programs pertaining to community preservation to parking an code compliance efforts.
Conducts a variety of organizational and operational studies; recommends and implements modifications to Parking and Code Compliance programs, policies and procedures as needed.
Manages and ensures compliance with City goals, objectives, and administers operational policies and procedures.
Reviews professional literature; stays abreast of current developments, new trends, and innovations in the field of parking and code enforcement on a local and national level.
Establishes and maintains effective and professional relationships with work colleagues, supervisors and managers.
Conducts feasibility studies to determine need for additional parking facilities, meter rate changes, parking citation structure changes, delinquent citation follow-up procedures, meter collection system, and presents findings to City Manager and City Commission.
Prepares plans and specifications necessary to develop parking sites to optimize utilization.
Responds to operational needs and incidents outside of normal business hours, including evenings, weekends, holidays, special events, and emergency operations, as required.
Initiates site acquisition and develops supporting data necessary to negotiate purchase or lease of property.
Reviews and authorizes payroll, reviews employee performance.
Conducts and attends public meetings; responds to City Commission requests; prepares Commission agenda items; and makes presentations before the City Commission, boards, committees, and other public or community groups, as required.
Effectively and positively represents the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
Performs other related duties as requested or assigned.

Additional Information

KNOWLEDGE, SKILLS, ABILITIES:

Knowledge of transportation, mobility and parking principles and practices.
Knowledge of management principles and methods.
Knowledge of modern principles, practices and techniques in revenue control pertaining to the parking industry.
Advanced knowledge of procedures involved in the enforcement of codes and regulations including methods and techniques of conducting and documenting field investigations.
Extensive knowledge of court documents including procedures for citation issuance and obtaining various types of inspection warrants.
Extensive knowledge of and ability to apply principles and practices of organization, management and personnel relations.
Extensive knowledge of city services and organizational structure as they relate to code compliance.
Knowledge of municipal, state and federal parking ordinances.
Knowledge of local geography.
Knowledge of engineering requirements and construction methods as it relates to the parking industry.
Knowledge of the prerequisites of court adjudication.
Ability to interpret parking laws and regulations; to read and interpret plans, blueprints and specifications.
Ability to analyze data processing reports associated with revenue control and expenditure reports.
Ability to prepare and present clear and concise administrative and technical reports.
Ability to maintain current information on recent developments, literature, and trends in the parking industry.
Ability to respond to citizen's complaints and inquiries in an impartial and professional manner.
Ability to schedule, assign, supervise and provide training to subordinate personnel.
Ability to communicate effectively, orally and in writing, and to prepare concise and accurate reports and written recommendations.
Ability to maintain effective working relationships with employees, City Officials, public agencies, and the general public.
Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers and the public.

PHYSICAL DEMANDS:

The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, sit, write, hear, speak and be required to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. May require fingering: picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Specific vision abilities required by this job include close and distance vision, peripheral, and depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Work is performed primarily in an office environment that requires the employee to be sensitive to change and responsive to changing goals, priorities, and needs.

SUMMARY OF BENEFITS FOR EXECUTIVE, MANAGEMENT, & TECHNICAL EMPLOYEES

Executive, Management, and Technical level employees shall accrue two hundred (200) hours of vacation leave per vacation year, except for vacation leave directly approved by the City Commission (the vacation leave year shall begin on October 1st and end on the following September 30th). Employees shall be required to utilize sixty (60) hours of vacation during the vacation year for which it is earned, or it will be lost at the end of the vacation year (In individual circumstances, the City Manager may determine that vacation that is unable to be used may be paid out rather than lost or may remain in the employee’s bank). The remaining days may be carried forward and must be used within fifteen (15) months following the vacation year in which the leave is earned or be liquidated by cash payment at the end of the fifteen (15) month period.

Executive, Management & Technical employees accrue eight (8) hours of sick leave per month with no limit on the amount that is accumulated. Accrued sick leave shall be terminally paid at the following rates in relationship to years of service with the City:

Accrued Sick Leave Payout

Less than five (5) year 20% sick leave
Five (5) to ten (10) years 40% sick leave
Ten (10) or more years 80% sick leave

Upon the accumulation of 200 sick leave hours, all employees have the option of converting up to forty (40) hours of sick leave to vacation leave.

Employees may participate in the City’s Sick Leave Pool Program upon the completion of one year of employment and with a minimum accumulation of ninety-six (96) hours of sick and/or vacation leave. This program entitles eligible employees to participate in extended sick leave benefits for cases involving non-work related catastrophic or long-term illnesses or injuries.

Executive, Management & Technical employees shall accrue forty (40) personal leave hours per fiscal year. The personal leave year shall begin on October 1st and end on the following September 30th. Personal leave days will not accumulate from year to year and cannot be liquidated by cash payment. In the first year, employees hired October 1 through January 31st will accrue 30 hours personal leave. Employees hired February 1 through May 31st will accrue 20 hours of personal leave during their first year. Employees hired on or after June 1 will not accrue any personal leave during their first personal leave year.
Executive, Management & Technical employees may receive the following paid holidays:

New Year's Day

Martin Luther King,Jr.'s Birthday

President's Day

Memorial Day

Juneteenth

Independence Day

Labor Day

Veteran's Day

Thanksgiving Day

Day after Thanksgiving

Christmas Eve

Christmas Day

New Year's Eve

Executive, Management & Technical employees will receive two paid workdays each fiscal year (either 8 or 10-hour days) of use-it-or-lose-it time off in recognition of the importance of mental health well-being. During their first fiscal year of employment, employees will receive wellness days prorated as follows: Hired on or after October 1st but before January 31st = two paid workdays; hired on or after February 1st but before June 1st = one paid workday; hired on or after June 1st = 0 wellness days until the new fiscal year.
Executive, Management & Technical employees will be granted 40 hours of paid bereavement leave for the demise of a close family member.
Executive, Management & Technical employees shall be eligible to request one paid day off (can be used in half day increments), to volunteer at a charitable organization or school event (that is scheduled on the employee’s normal work day and is of a duration that justifies a full or one-half day off), subject to advance approval by the City and at the sole discretion of the Department Director.
Executive, Management & Technical employees will receive longevity compensation added to their base salary for the following cumulative years of service with the City:
1 year of service 2%
3 years of service 3%
5 years of service 2%
7 years of service 3%
10 years of service 3%
12 years of service 3%
15 years of service 4%
Executive, Management & Technical employees and families shall be provided with the option of coverage in the City’s health insurance plans. The City will contribute 80% of the premium for employees electing single or dependent coverage on the OAP plan and the employee will be responsible for contributing 20% of the premium; The City will contribute 100% of the premium for employees electing single coverage on the OAPIN plan. For employees adding dependents, the City will contribute 90% toward the premium and the employee will be responsible for contributing 10% of the premium. The biweekly rates are as follows:

Enrollment Tier

Medical OAP

Medical OAPIN

Employee Only

$87.89

$0

Employee +1

$175.78

$39.34

Employee+2 or More

$281.24

$86.56

Each employee and their dependents enrolled in the City’s medical insurance plan shall have access to the City of Hollywood Employee Health Center, allowing them to conveniently and exclusively access services ranging from routine primary care, urgent care, preventative care, lab work, vaccines, pediatric care for ages 6 months and older, x-rays, health coaching, and much more. All services at the City’s Employee Health Center are free and at no charge to the employee/dependent, with the City paying 100% of the cost of services.
Each employee shall have the option of completing an annual comprehensive wellness physical through the City of Hollywood Employee Health Center with the costs of the visit paid for by the City, including a comprehensive medical evaluation, ultrasound imaging, cardio-pulmonary assessments, vision and hearing test, and extensive laboratory blood profiles.
The City's medical insurance covers Regenexx services with copays based on plan tier. Regenexx is a minimally invasive, needle-based procedure that is an alternative to orthopedic surgery. It uses the body's own healing agents, offers lower risk, and reduces recovery times. Regenexx procedures treat a wide range of common joint injuries and degenerative joint conditions, such as arthritis, rotator cuff tears, ACL sprain or tear, and much more.
Executive, Management & Technical employees shall be provided with group dental with $19.00 of the monthly premium costs paid by the City. There are three benefit offerings. The biweekly rates are as follows:

Enrollment Tier

Dental DPPO Low

Dental DPPO High

Dental DPPO Buy UP

Employee Only

$5.17

$21.37

$25.11

Employee +1

$14.80

$40.68

$46.82

Employee + 2 or More

$23.69

$58.51

$66.86

Executive, Management & Technical employees shall have the option to purchase vision coverage through payroll deductions. Three plans are offered, and the biweekly rates are as follows:

Enrollment Tier

VSP Option 1

VSP Option 2

VSP Option 3

Employee Only

$2.36

$3.87

$4.44

Employee +1

$4.73

$7.73

$8.87

Employee+ 2 or More

$7.61

$12.45

$14.28

Executive, Management & Technical employees will receive from the City a “use it or lose it” Health Reimbursement Account annually. The amount to the employee is determined by the employee’s medical enrollment status or if no coverage is elected then it will default to the lowest level. The level of the City contribution will be reevaluated once a year. The levels are: Single or no coverage = $400; Employee plus one = $600; and Employee plus two or more = $1000. This benefit is contingent upon the employee completing a biometric visit at the City’s Employee Health Center. In addition, the employee may establish and contribute to a Flexible Spending Account.
The following fixed/regular contributions shall be made into each full-time Executive, Management & Technical employees’ deferred retiree health savings account, based on the employee's years of service, by the City and by each employee as follows.
From 1 – 9 years of service = $25 bi-weekly
From 10 – 19 years of service = $40 bi-weekly
20 or more years of service = $50 bi-weekly
Executive, Management & Technical employees shall be provided with term life insurance of $100,000 with all premium costs paid by the City. Employees shall have the option of purchasing additional term life insurance at group rates up to an additional maximum amount of $475,000.
Executive, Management & Technical employees receive Disability Salary Replacement Insurance that will provide for a 60% base salary benefit after a ninety (90) day waiting period. During the ninety (90) day waiting period, an employee may utilize accrued sick and vacation leave. Upon entering the program, the employee may continue to use sick and vacation leave to make up the difference between 60% of salary and 100% of salary.
Executive, Management & Technical employees (excluding police and fire) shall receive pension benefits according to the provisions of The City of Hollywood Employees’ Retirement Fund (COHERF) in Chapter 33 of the City’s Ordinances which can be found in the online library here. Employees may choose to participate in the COHERF Pension Plan and contribute 8% pretax dollars biweekly with a seven-year vesting period, or employees may instead elect to enroll in a Defined Contribution (DC) plan or a hybrid plan. Click here to retrieve a copy of the Summary Plan Description (SPD), and call the COHERF Pension Office for more information: 954-921-3333.
The City is a qualifying employer for the Public Service Loan Forgiveness Program. Full-time service at the City contributes to the 120 months of payment for certain federal student loans to be forgiven.
Executive, Management & Technical employees are eligible to apply for tuition reimbursement in accordance with the following guidelines:

Graduate Benefit

Grade of B or Better 100% Reimbursement

Grade of Pass 100% Reimbursement

Undergraduate Benefit

Grade of C or Better 100% Reimbursement

Grade of Pass 100% Reimbursement

Postgraduate (for Senior Executives) Benefit

Grade of A 100% Reimbursement

Grade of Pass 100% Reimbursement

To be considered for Educational Reimbursement, all coursework must be properly approved prior to the beginning of the class by the Department/Office Director and the City Manager or designee.

Reimbursement may not exceed $3,000 for any employee in any one fiscal year. Any coursework eligible for reimbursement must have a direct relationship to the job requirements of the employee’s position.

Reimbursement may only be provided for attendance at an accredited college or university. Employees enrolled in a technical or vocational institution shall not be eligible for tuition reimbursement under this program.

Reimbursement shall be available for books and course fees subject to the approval of the Department/Office Director and City Manager or designee. Tuition is subject to the approval of the Department/Office Director and City Manager or designee.

Employees who receive benefits under this program, who voluntarily leave the City's employment within two (2) years of receiving such benefit, shall be responsible for reimbursing the City for the entire cost of this benefit.

The City's award-winning wellness program, Hollywood Wellness, offers opportunities to earn incentives such as gift cards (taxable), gym reimbursements, iWatches, BBQ grills, water tumblers, lunch boxes, duffel bags, and other items for participating in wellness initiatives. Hollywood Wellness is powered by specific funding received by the City’s Third-Party Administrator, Cigna, to improve the health and well-being of City employees, and may be discontinued or limited at any time based on availability of funds and discretion of HR Director. Some features of Hollywood Wellness include:
Access to the BenTek Wellness Hub, where employees may earn gift cards for completing wellness activities such as preventative exams, dental exams, flu shots, health coaching, or for participating in wellness events such as health seminars and wellness challenges.
Monthly health seminars/webinars, quarterly challenges, on-site health screenings, confidential counseling sessions, and communication campaigns.
Access to free state-of-the-art fitness facilities throughout City Departments.
Partnerships with local community vendors to offer reduced fitness memberships for employees, i.e., OrangeTheory Hollywood, YogaJoint Hollywood, and F45 Hollywood.
Flexible Fitness Reimbursement Program to reimburse employees for fitness facility memberships after proof of consistent attendance and payment.
Zen Room for employees to enjoy an ambiance of solitude, where they can refresh themselves with a massage, red light therapy, or just quiet time.
A mobile lactation pod and dedicated lactation rooms throughout the City.
Executive, Management & Technical employees may be provided with the use of a City vehicle or a car allowance of $300-$600 per month.
Executive, Management & Technical employees may be provided with a cellular phone allowance of $70-$100 per month. Such benefit shall be determined at the sole discretion of the City Manager. Senior Executive or Executive employees may receive reimbursement for the purchase of cellular telephones and accessories every three years, with proper purchase receipts, of an amount not to exceed $1,000.00. Such benefit shall be determined at the sole discretion of the City Manager.
Executive, Management & Technical employees have the option of joining the Sun Credit Union.
Executive, Management & Technical employees have the option of participating in payroll Direct Deposit.
Executive, Management & Technical employees may enter a Deferred Compensation Program through payroll deduction.
Executive, Management & Technical employees have the option of participating in the BeyondMed Plan for elective/cosmetic services, Pre-paid Legal/ID Theft Protection Plans, and AFLAC Plans through voluntary payroll deductions
Executive, Management & Technical employees are eligible to participate in the City’s Work/Life Assistance Program offering a wide range of services and support, including 10 free face-to-face or virtual visits with licensed counselors, 24/7 telephonic support, free 30-minute consultations with legal or financial advisers, online tools and webinars.

Director, Parking and Code Compliance

Director, Parking and Code Compliance

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