DIRECTOR- QUALITY & PATIENT SAFETY

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Rhinelander Hospital in Rhinelander, WI is seeking a DIRECTOR- QUALITY & PATIENT SAFETY to join our QUALITY SERVICES team!

The Director of Quality and Patient Safety is responsible for the implementation and evaluation of the system performance improvement, patient safety, and risk management plan within their respective Business Unit(s). Leads and has accountability for the planning, developing, implementing, evaluating, and monitoring of improvement plans that are driven by patient safety and clinical quality performance and system objectives.

As a member of the leadership team, leads a multidisciplinary quality program (including clinical quality and patient safety, infection prevention and control, performance improvement, and regulatory compliance) in alignment with system and business unit(s) priorities.

Promotes an environment where all staff can flourish through professional development, improvement in workflow and workload, optimization of talent and resources, implementation and validation of best practices, consistent and clear communication including closed loop feedback, real time coaching, support of high reliability methods and tools, and creating opportunities for staff to have a voice in decisions that impact practices. Represents the quality function and perspective through involvement within business unit and system initiatives and committees.

Scope: Multiple departments or large functional area within Aspirus with multiple business units within a region or division.

Experience/Qualifications

• Bachelor’s degree required in nursing, engineering, healthcare administration, or care-related field.
• Master’s degree in nursing, healthcare administration, business administration, or similar required or attestation to complete program within three years of hire (must validate enrollment and program plan).
• Certification in healthcare quality highly desired (CPHQ preferred).
• Minimum five years healthcare experience required.
• Minimum five years progressive leadership/management experience.
• Annual competencies as required by Aspirus and/or various regulatory agencies based on entity and/or job position, or scope of services.
• Demonstrates knowledge of healthcare operations and policy administration, as well as development and implementation of budgets, strategies, and standards.
• Demonstrates leadership and complex organizational management skills.
• Demonstrates ability to successfully work within a highly matrixed organization with a large geographic footprint.
• Demonstrates honesty, integrity, and follow through on commitments. Ability to manage different perspectives and find win-win solutions.
• Utilizes strong financial/analytical skills, verbal/written communication skills, problem identification and resolution, decision-making ability, and the ability to develop/mentor staff.
• Demonstrates ability to recognize workflow problems and redesign new process/workflow and create ownership from all stakeholders on change; and the ability to initiate and manage change.
• Collaborates with physicians, staff, and professionals and promotes diversity in the workplace.
• Demonstrates basic strategic planning, project management, organizational development, and business skills.
• Demonstrates strong organizational, prioritization, and time management skills.

Employee Benefits

• Full benefits packages available for part- and full-time status.
• PTO accrual from day one!
• Generous retirement plan with match available.
• Wellness program for employees and their families.

Aspirus Rhinelander Hospital campus offers the best in health care services, including advanced medical imaging, high-tech surgical services a state-of-the-art birthing center, comprehensive women's health services and 13,000 square-foot cancer center equipped with the latest technology, rivaling those of hospitals located in major cities. We provide direct access to primary and specialty care, meaning patients in Wisconsin's Northwoods don't have to travel to receive world-class care. To learn more about Rhinelander click the following link: Rhinelander, Wisconsin.

Our Mission: We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

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