Director, Quality

Location is Philadelphia, PA - On-site Only

Relocation offered if needed

The Director, Quality provides strategic insight and management over the quality function. This position ensures all facets of the business and operational systems/processes adhere to internal and external Quality requirements, as well as regulatory and agency requirements. This leader will possess a strong business and technical acumen, while maintaining the ability to interpret stakeholder needs and effectively communicate across all levels of the organization. The Director, Quality will promote a culture of continuous improvement, ensuring a commitment to quality, safety, excellence, and innovation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and implement quality plans, standards, and systems while coordinating quality activities, including the non-conformance process, Supplier Quality and Development, Program Quality support, Incoming Inspection, Final Inspection, and DCMA coordination
• Establish the strategic direction of the Quality organization, including organizational capability, succession planning, and long-term quality improvement initiatives
• Lead continuous improvement initiatives within the Quality function, including improvements to training, work practices, and quality processes
• Build and maintain the Quality Management System (QMS) framework and strategy aligned with leadership vision and business objectives
• Establish and monitor quality metrics (e.g., process capability, Pareto analysis, defect trends, and quality performance indicators) to evaluate system effectiveness
• Contributes to the creation and implementation of best practice manufacturing vision, strategy, policies, processes, and procedures to aid and improve operational & quality performance
• Lead product quality investigations, identifying exposure/impact, defining containment strategies, and implementing permanent control measures
• Assess product designs and technical documentation to ensure alignment with manufacturing capabilities and quality requirements
• Champion the development and sustainment of the CAPA system, deploying structured problem solving to identify root cause and corrective/preventative actions
• Collaborate with Engineering, Contracts, Supply Chain, and Operations to meet operational objectives. Identify, plan, and lead activity to improve performance and resolve quality issues.
• Lead and support customer, regulatory, internal, and third-party quality audits. Maintain, evaluate, and track recommendations for quality system improvement
• Maintain and continuously improve the Quality Management System to ensure compliance with AS9100, ISO 9001, government, customer, and applicable regulatory requirements
• Establish solid relationships with customer technical and quality representatives, support discussions on quality performance with customer program representatives, and assist in fulfilling Quality-related contractual reporting requirements

OTHER JOB FUNCTIONS

• Ensure compliance with all company policies and procedures, including but not limited to the Code of Conduct, U.S. Code of Ethics and Business Conduct, and the Company’s Operational Framework
• Ensure the Group ethos of all employees going home safely at the end of their working day is adhered to
• Promote a high standard of ethical behavior and adherence to the Group’s core values, and promote a culture of honesty and integrity across ASC
• Comply with government and corporate laws, rules, regulations, policies, and procedures
• Special projects and additional duties as assigned

SUPERVISORY RESPONSIBILITY

• Typically, will manage supervisors and individual contributors of various functions under purview

Requirements

EDUCATION/CERTIFICATION

• Bachelor’s degree in Quality, Engineering, Supply Chain, Manufacturing, or related field
• Master’s degree or MBA is preferred
• Six Sigma Green Belt / Lean Six Sigma training preferred
• ASQ Certifications preferred: Quality Manager/Organizational Excellence, Quality Engineer, Six Sigma Black Belt, Quality Auditor

EXPERIENCE

• Minimum of 12 years of progressive leadership experience in Quality within a regulated manufacturing environment, preferably aerospace or defense
• Experience supporting U.S. Government contracting activities, including FAR, DFARS, and DCMA requirements
• Experience applying Lean Manufacturing, 5S/6S, and Six Sigma methodologies to improve operational performance
• Experience developing, monitoring, and reporting key quality performance metrics and organizational KPIs

ADDITIONAL SKILLS AND QUALIFICATIONS

• Must be eligible to obtain and/or maintain a U.S. Government Security Clearance commensurate with the level of facility clearance
• Strong leadership, interpersonal, communication, influencing, and organizational skills with the ability to collaborate effectively across all levels of the organization
• Excellent problem-solving skills with the ability to apply sound judgment, initiative, and creativity to complex technical challenges
• Proven ability to develop quality systems and procedures supporting new products from prototype through full-rate production
• Ability to develop reports, business correspondence, technical documentation, and quality procedures
• Ability to manage competing priorities in a fast-paced manufacturing environment
• Comprehensive knowledge of manufacturing processes, inspection methods, testing, and Q/A principles
• Strong decision-making skills and a results-driven approach
• Proficiency with Microsoft Office Suite, and inventory/warehouse management software

PHYSICAL AND OTHER REQUIREMENTS

Lifting, carrying, pushing, pulling, or otherwise moving objects, weighing up to 10 pounds occasionally and/or a negligible amount of weight frequently. Involves sitting and walking or standing in the manufacturing area for brief periods of time. Use of computer.