Director – Residential Valuation

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are seeking an experienced and dynamic Director to lead our Residential Valuations team based in Birmingham. This role offers an exciting opportunity to drive growth, innovation, and excellence in our residential valuation services.

Key Responsibilities:
Strategic Leadership:
Develop and implement strategic plans to expand JLL's residential valuation business

Identify new market opportunities and drive business development initiatives

Set and achieve ambitious team performance targets

Client Relations:
Build and maintain strong relationships with key clients and stakeholders

Provide expert advice on complex valuation matters

Ensure high levels of client satisfaction and retention

Team Management:
Lead, mentor, and develop a team of valuation professionals

Foster a culture of innovation, collaboration, and continuous improvement

Oversee recruitment, training, and performance management

Technical Expertise:
Maintain deep knowledge of residential property markets and valuation methodologies

Stay abreast of industry trends, regulations, and best practices

Provide technical guidance on challenging valuation assignments

Quality Assurance:
Ensure all valuations meet JLL's high standards of quality and compliance

Implement and maintain robust risk management procedures

Oversee the review and sign-off of high-value or complex valuations

Business Operations:
Manage the financial performance of the residential valuations team

Develop and monitor key performance indicators (KPIs)

Collaborate with other JLL service lines to drive cross-selling opportunities

Qualifications:
Bachelor's degree in Real Estate, Property Valuation, or related field

Professional valuation qualification (e.g., RICS, API, or equivalent)

Proven experience in residential property valuation, with ideally experience in a leadership role

Strong track record in business development and client relationship management

Excellent analytical, communication, and presentation skills

Proven ability to lead and motivate teams in a dynamic environment

What We Offer:
Opportunity to shape the future of a key business line within a global organisation

Competitive salary and performance-based bonus structure

Comprehensive benefits package

Ongoing professional development and career growth opportunities

Collaborative and innovative work environment

At JLL, we are committed to diversity, equity, and inclusion. We encourage applications from candidates of all backgrounds who are passionate about shaping the future of real estate.

To apply, please submit your resume and cover letter detailing your relevant experience and why you're the ideal candidate for this role.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.