Director Revenue Cycle

Rehab Medical, one of the nation’s leading providers of custom advanced medical equipment and a winner of multiple awards! Headquartered in Indianapolis, Rehab Medical is looking for driven, positive individuals who are ready to grow with us. Join our team and become part of a company that values your impact and development as much as the lives we improve every day.

As we continue to expand our reach, we’re looking to addindividuals embodying our core values, making a positive impact on the lives of others, and driving continuous personal and professional growth to our dynamic Rehab Medical team. Whether you’re supporting patients, working with teammates, or building your career, every day brings an opportunity to make a meaningful impact.

Why You Should Apply:

• We offer health, dental, and vision benefits plus HSA incentives
• 401 (k) match with personal finance seminars and one-on-one assistance
• Tuition Reimbursement
• Training and Orientation at our Headquarters in Indianapolis
• Mentorship Onboarding Program
• Employee Recognition Program
• Leadership Development Program
• Health and well-being initiatives through our Employee Assistance Program

For prompt communication, we encourage applicants to opt into texting during the application process.

The Position: We are looking for a Revenue Cycle Director to join the team!

Summary:

The Revenue Cycle Director reports to the Vice President of Rehab Medical. This position is responsible for insurance collections, patient collections, payer reimbursement performance, denial management and overall accounts receivable performance.

Responsibilities:

• Lead Insurance Collections and Patient Collections management team.
• Monitor and support daily staff functions in all areas related to the scope of the manager's responsibility. Participate in revenue cycle, denial management, and access management work teams.
• Maintain appropriate internal control safeguards over AR records and collection of cash.
• Maintain compliance standards for providing accurate information on all billing activities.
• Hire and evaluate staff performance.
• Monitors the assigning of work and workflow.
• Exercise initiative, judgment, discretion, and decision-making to achieve organizational objectives.
• Prepare and present revenue cycle performance reporting to executive leadership.
• Monitors A/R and respond to problems as needed.
• Monitor write-off and denial trends with the objective of minimizing losses.
• Ensures that all billing and collection activities meet and adhere to Medicare and Medicaid and other insurance regulations, rules and laws.
• Improve administrative processes in order to increase cash flow.
• Actively pursue all non-payments identifying root cause and identifying the corrective solution.
• Ensures the activities of the departments are conducted in a manner that is consistent with overall department protocols, in compliance with federal, state and payer regulations, guidelines, and requirements.
• Analyze trends affecting charges, collections, and accounts receivable and take appropriate action to realign staff.
• Analyze reports and perform audits to determine areas of improvement and determine appropriate plan of action.
• Other duties as assigned.

Skills and Qualifications:

• Bachelor’s Degree required
• 8+ years of medical billing experience in a multi-state environment
• Minimum of 5 years of management experience
• Extensive experience in the healthcare industry
• Strong leadership and management skills including interpersonal communications, organizational development, and time management within the department
• Advanced understanding of accounts receivable management, insurance collections, patient collections, reimbursement performance, and denial management
• Knowledge and ability in Excel, Word, and PowerPoint
• Strong analytical and reporting skills

Education

Required

• Bachelors or better

Behaviors

Required

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group

Motivations

Required

• Self-Starter: Inspired to perform without outside help
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.