Director Sales Operations

About Trucker Path

Trucker Path is North America's leading platform for truckers and fleets, trusted by more than 1 million commercial drivers. The platform combines truck-safe GPS navigation, real-time road intelligence (fuel prices, parking, weigh stations), a live load board, and AI-powered fleet tools to help drivers, fleets, shippers, and brokers move smarter and safer.

Role Overview

This role is a backfill for Ronald Jan Dorin, with an expanded scope in Sales.

The Sales Operations Director leads day-to-day operations across multiple business lines, with a strong emphasis on sales execution and customer support operations, reporting directly to the BU Head.

Key Responsibilities

Operational Leadership

• Own day-to-day operational execution across multiple business lines, including Sales and Support

Team Leadership & Development

• Lead and develop large teams, drawing on historical experience managing 100+ person organizations

Performance Systems & Operating Rhythms

• Build operating rhythms and performance management systems, including weekly scorecards, pipeline hygiene, QA/coaching loops, and capacity planning

Strategic Partnership & Execution

• Partner closely with the BU Head to translate strategy into execution, and remove operational bottlenecks

AI-Native Sales Operations

• Implement and continuously improve an AI-native sales operations stack — tools, workflows, automation, and enablement

Qualifications

Must Have

• 5+ years of relevant leadership experience

• Proven experience managing 100+ person teams

• Experience overseeing sales and support operations across multiple business lines

• Based in Manila, or able to work Manila hours,

  with strong cross-functional collaboration skills

• Fluent usage of an AI-native sales tech stack

• A passionate sales leader with strong coaching and execution discipline

• Proven track record operating in the U.S. market

Nice to Have

• Strong background selling into the U.S. market, or operating within U.S. companies, preferably software or AI companies
• Demonstrated track record driving outcomes in the U.S. market — pipeline, bookings, retention, CSAT

What Success Looks Like

• Operating rhythms — scorecards, QA/coaching loops, capacity planning — run consistently across both Sales and Support
• Team performance and coaching quality improve measurably under this role's leadership
• Strategic priorities from the BU Head translate into clear, well-executed operational plans
• AI-native tools and workflows are adopted and continuously improved across the sales operations stack
• Operational bottlenecks are proactively identified and removed before they impact revenue or service delivery