Director - Software Engineering

Company Description

The mission of ArisGlobal is to empower life science organizations to deliver breakthroughs faster, more accurately, and with greater precision. ArisGlobal's software, services, and technologies are essential to the delivery of life-saving medications. As an industry leader, ArisGlobal offers software as a service for Clinical Trials, Regulatory Affairs, Drug Safety, and Medical Affairs. Our products are utilized by 40 out of 50 major biopharmaceutical companies. Among our clients are four out of five of the world's most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada, and the National Medical Products Administration.

ArisGlobal boasts a worldwide presence with offices located in Boston, Croatia, Slovenia, Tokyo, Shanghai, and India. At ArisGlobal, we are distinguished by the high caliber of our team and by our passion for creativity and innovation. We pride ourselves on our welcoming and supportive corporate culture, which is inclusive of all Team Members. Our challenging projects are complemented by flexible work locations and competitive salaries.

Position Summary

The Director of Software Engineering, Regulatory leads engineering and product development across ArisGlobal's regulatory product portfolio, including LifeSphere Regulatory (LSRG), RIMS, NavaX Regulatory Products, and Sporify.

This leadership role is responsible for delivery execution, product quality, and engineering culture across geographically distributed teams in Croatia and India within a GxP-regulated life sciences environment.

Responsibilities

Engineering & Delivery Leadership

• Own end-to-end delivery across complete product line, from planning through release, ensuring predictable execution against program milestones and customer commitments
• Accountable for PI Planning cycles, sprint governance, and cross-team dependency management across distributed engineering teams
• Drive technical debt reduction and SaaS upgradeability as a core engineering discipline, including architecture modernization initiatives such as database migration and continuous CI/CD automation
• Establish and enforce engineering standards, definition of ready/done, and quality gates across whole product line.
• Deliver the engineering workstreams of the SaaS transformation program, including multi-tenant architecture evolution, program-related customer onboarding milestones, and go-live readiness

Product & Customer Accountability

• Partner with Product Management to maintain clear accountability boundaries between prioritization and execution, ensuring roadmap integrity and ETA credibility with customers
• Provide technical leadership for customer escalations, coordinating with Support, Professional Services, and Customer Success
• Represent engineering in customer-facing forums and, when needed, in steering committees and advisory boards

AI & Technology Transformation

• Lead adoption of AI-assisted development tooling across engineering teams, including evaluation, piloting, and scaling of AI coding tools.
• Drive adoption of AI-assisted development across engineering teams and integrate effective practices into product development workflows

People & Organizational Leadership

• Build and develop high-performing engineering teams across Europe and India, including hiring, performance management, and career development
• Set clear goals and accountability frameworks for direct reports, including engineering managers, team leads, and senior engineers
• Foster a culture of engineering ownership, quality discipline, and continuous improvement
• Manage contractor and vendor relationships

Program Governance & Reporting

• Maintain governance for multi-year transformation programs, including milestone tracking and risk management
• Report program status and engineering health to engineering leadership
• Manage capacity planning across teams, balancing product delivery, technical debt, and strategic investment.

Your Experience

Required Qualifications

• 10+ years of experience in software product development, with at least 3 years in a senior engineering or product leadership role.
• Proven track record of leading distributed engineering teams across multiple geographies.
• Experience delivering software in a regulated industry, preferably life sciences, pharma, or healthcare.
• Strong background in SaaS product delivery, including cloud-native architecture, CI/CD, and release engineering.
• Demonstrated ability to manage complex stakeholder environments, including direct customer engagement at an executive level.
• Experience running large-scale technology transformation or modernization programs.

Preferred Qualifications

• Familiarity with regulatory submission and compliance domains (eCTD, IDMP, RIM).
• Hands-on experience with AI-assisted development tooling and GenAI integration in product workflows.
• Background in both product management and engineering functions.

ArisGlobal is headquartered in Boston, Massachusetts with offices located in more than 9 countries around the world. Please check out our website/LinkedIn to find out more information about the organization and other available positions.

* ArisGlobal is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.