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UNITED WAY OF CENTRAL OHIO
Director, UNISON
6 days ago
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Important information
Contract type:
Permanent
Salary:
$90,000 – $109,000 / year
Location:
Columbus, OH, USA
Work mode:
Onsite
Published on:
19 October 2026
What they need
| Job Title: | Director, UNISON Shared Services |
| Department: | Finance |
| Reports To: | VP, Finance/CFO |
| Managing Roles: | N/A |
| Date of update: | October 2026 |
| FSLA Classification: | Exempt |
| Budgeted Salary Range: | $90,000-$109,000 annually, based on a 37.5-hour work week, dependent on background and experience. |
| Benefits Offerings: | - Hybrid work model approach combining in-office work and remote work - Flexible daily hours (available year-round) - Summer hours (offered from Memorial Day through Labor Day) - 15 vacation days earned annually - 11 paid holidays annually - One personal day annually - Seven sick days earned annually (14 days earned the 2nd year) - Tuition reimbursement (subject to budget availability) - Medical and dental insurance (employee pays 20% of premium) - Vision insurance (employee pays 100% of premium) - Short-term disability insurance (employee pays 50% of premium) - Medical flexible spending account - Long term disability and term life insurance (employer pays 100% of premium) - 401K plan with up to a 3% match and a 3% safe harbor contribution for eligible/participating employees after one year of service - Business casual dress code policy - Free parking |
| Essential Functions and Key Responsibilities: | Purpose: Manage and oversee day-to-day functions for UNISON (United Network for Impact, Support and Organizational Needs) clients ensuring operational excellence, consistent client experience, process management, internal coordination, and sustainable growth of UNISON's shared services model. Responsibilities include ensuring timely and accurate transactions and account reconciliations related to cash, payroll and accounts payable. This role will work closely with the VP, Finance/CFO and President & CEO to serve as a primary point of contact for current and prospective UNISON clients, ensuring exceptional client service, consistent implementation of client agreements and service and strong client relationships. The Director, UNISON Shared Services, will also work collaboratively with Human Resources and other departments (i.e. marketing, IT, etc.) to support additional services provided to UNISON clients. Finance: - Serve as the finance liaison and prepare regular financial reports for assigned UNISON clients. - Coordinate and support the preparation and review of accounting reconciliations, financial statements and audit of UNISON client financials. - Prepare and review financial analysis, balance sheet and P&L statements on a monthly and quarterly basis for UNISON clients. - Research questions and prepare ad-hoc financial reports as requested and within scope for UNISON clients. - Serve as secondary contact for UNISON leased employees for all payroll related issues. - Review client month-end closing entries and post journal entries in the general ledger system. Prepare monthly balance sheets and operating budget summary statements for review by VP, Finance/CFO. Operations & Systems Design: - In collaboration with internal colleagues, create and maintain standard operating procedures for UNISON service lines. - Lead process improvement initiatives as UNISON expands its service offerings and client base. Develop, document and implement updated UNISON operational procedures. - Coordinate cross-functional workflows involving HR, Finance, Payroll, IT, Marketing, and Communications. - Track and document operational issues and ensure timely resolution. - Identify opportunities to improve efficiency, consistency, scalability, and customer experience. - Develop reports to regularly communicate and provide operational updates and recommendations to leadership related to client activity, revenue, prospect pipeline, contract status, service utilization and client satisfaction. - Ensure accountability for deliverables across functional departments supporting UNISON. Administration, Client Management and Contract Management: - Develop, maintain and coordinate billing and invoicing processes including tracking of time for staff including HR, Finance, IT and Marketing. - Coordinate the administration and maintenance of service agreement updates and client renewals. - Maintain a repository of all UNISON contracts, fiscal sponsorship agreements, employee leasing agreements, and professional service agreements. - Track agreement renewals, modifications, and service changes. - Serve as the point of contact for all current and prospective UNISON client agreements and proposals of services. - Support VP, Finance/CFO in operational aspects of UNISON’s priorities such as evaluating fee structures and internal processes and procedures as needed. - Schedule and facilitate internal and external UNISON operational meetings. Track decisions, action items and follow-up activities. - Provide strategic oversight of compliance and risk management for client organizations and employee leasing agreements, ensuring adherence to risk management standards, employment laws, contractual requirements, and organizational policies while mitigating risk. Ot****her: - Responsible for supporting the achievement of United Way’s mission and strategy goals. - Responsible for supporting United Way’s culture of excellence through adherence to the Culture Pillars. - Responsible for integrating fair opportunities and a collaborative approach into daily work and contributing to the advancement of United Way’s community engagement and equal opportunity dashboard and goals. - Demonstrate commitment to breaking down barrier economic prosperity in our community. |
| Job Qualifications: | - Thorough appreciation, acceptance and commitment to community representation across a variety of backgrounds. - Excellent written and verbal communication skills and ability to interact with individuals from varied backgrounds. - Experience incorporating the perspectives of various communities in considering the impacts and outcomes of a decision-making process. - An understanding of institutional and structural bias and its impact on underserved and underrepresented communities. - Demonstrated ability to collaborate effectively with staff, donors, partners and vendorsfrom a variety of backgrounds. - Positive interpersonal/communications skills and ability to use sound judgment and be self-directed. - Strong computer skills are required using Microsoft Office 365; familiar with word processing and spreadsheets. - Strong time management and organizational abilities and ability to manage multiple projects and meet deadlines. - Ability to independently problem solve. - Ability to maintain confidentiality of information. - Ability to work successfully in a team environment. Ability to work collaboratively with co-workers within and across departments and functions. - Ability to creatively troubleshoot, thrive under pressure and accept constructive criticism. - Demonstrates a positive can-do attitude, flexibility to re-prioritize, multi-task, and switch tasks fluidly. - Ability to consistently adhere to inter-departmental, volunteer and constituent service standards. - Demonstrated knowledge of and support for United Way Mission, Vision, Culture Pillars, Service Standards, Confidentiality Standards, and Policies and Procedures. |
| Core Competencies: | - Mission Focused: Start with the community in mind. - Job Knowledge: Works to build a culture of excellence. - Collaborative Approach: Walk in someone else’s shoes and have their back. - Results Driven: Adopt a mindset of continual change and innovation. - Relationship-Oriented: Reconcile differences to maintain harmony. - Accountability: Holding ourselves and others accountable. |
| Supervisory Responsibilities: | This position has no supervisory responsibilities. |
| Work Environment: | This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers and filing cabinets. |
| Physical Demands: | While performing the duties of this job, the employee frequently is required to stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
| Expected Work Hours: | This is a full-time position, Monday through Friday, 37.5 hours per week. Flexible daily hours may be available year-round. Daily work schedule and any flextime hours must be approved by the department head. |
| Travel: | Travel is primarily local during the business day. |
| Education and Experience: | - Bachelor's degree in finance/accounting, Business Administration or related field required. - Minimum of five years of progressive leadership experience in payroll, finance, operations or a related field. - Experience supporting multiple client organizations or multi-state operations preferred. - A master's degree, Certified Public Accountant (CPA), or similar professional certification in accounting or finance is preferred. |
| Other Duties | This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. |
| Reasonable Accommodation | United Way of Central Ohio is committed to providing equal employment opportunities for all applicants. If you require reasonable accommodation(s) to participate in the application or interview process, please contact United Way of Central Ohio 's Human Resources Department at 614-227-2722. All requests will be handled confidentially. |
| Nondiscrimination & Community Representation Statement | Statement of Nondiscrimination United Way of Central Ohio seeks to engage the entire community in our work without regard to race, religion, national origin, ethnicity, age, gender, gender identity and expression, disability, sexual orientation, veteran status, familial status or socioeconomic status. That commitment will be reflected in all aspects of United Way of Central Ohio’s work, service delivery, staffing or volunteer participation. Programs/interventions supported by United Way funding must ensure that no qualified persons are denied needed or desired services, employment or the opportunity to volunteer based on race, religion, national origin, ethnicity, age, gender, gender identity and expression, disability, sexual orientation, veteran status, familial status or socioeconomic status. Community Representation United Way of Central Ohio reflects the rich tapestry of our community. Our board of trustees, staff and volunteers bring a wide range of experiences and perspectives to our work. We believe our strength lies in the variety of backgrounds and ideas we bring together. |
| E-Verify | United Way participates in E-Verify. Please refer to the 'Notice of E-Verify Participation' poster for more information: Notice of E-Verify Participation_Right to Work |
| Work Authorization Requirement | Applicants must be authorized to work in the United States without sponsorship. |
| Listing Details | - Job Posting Date: 10/19/2026 - Application Deadline: 10/23/2026 Please submit your resume & cover letter no later than the application deadline to the following URL address: https://liveunitedcentralohio.org/careers/ Please Note: Applicants will receive a message after successfully completing the online application process. If a message is not received, then the application was not successfully completed. |
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